Home2 Suites by Hilton Chicago River North

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room was great. Make sure to drop off your stuff in front or else you'll lug it two blocks to the parking garage.

The hotel is in a good location, easy access to bus 22 & 66, walking distance to the magnificent mile and river walk. Love the kitchen in the room, full size fridge and a dishwasher, very convenient! Breakfast is okay, charge up the energy before the day starts. I would recommend this hotel if you want to stay in the river north area.

The room was nice and spacious. The room was clean, the breakfast was good, and the front desk was very helpful with everything. Very walkable area, there are a lot of restaurants near by. I liked the area, everything was the way I expected. I would stay here again.

Hotel was very clean and right in downtown so we were able to walk everywhere! Very nice staff and hotel stay was very nice

For me it’s far to walk around downtown,We’re staying there for 6 days no cleaning at all.Theres 3 of us but only 2bath towels.They forgot to refill the bath body soap.I just only ask the bed sheet I’m the one who changes the sheet.Their not friendly at all.Free breakfast but almost same food every day.They don’t even smile or greet you.I been traveling around the world but this one of the worst hotel I ever stay.Sorry my words my I’m just telling the truth.

I recently stayed at Home2 Suites, and while the staff were consistently polite, friendly, and willing to help, the overall experience did not meet the expectations set by the hotel. A few days before my arrival, I contacted the hotel to request an induction cooktop. I was assured that one would be available for me at check-in, but unfortunately, it was never provided during my stay. Despite making multiple requests, my room was not cleaned, the bed linens were not changed, and the bathroom amenities were not replenished. These are basic housekeeping services that guests should reasonably expect. I also paid an additional charge for a City View room, but the room overlooked the back of neighboring buildings rather than offering an actual city view. The room description was misleading and did not match what was provided. At check-in, complimentary bottled water was not offered. In addition, the furniture appeared dated and had noticeable stains. When I picked up one of the glasses in the room to fill with my own bottled water, it still contained soap residue, which raised concerns about the overall cleanliness of the room. Another concern was the area immediately surrounding the hotel. There were frequently individuals loitering near the entrance. While I understand this is outside the hotel’s control, it did not make us feel particularly comfortable while traveling with family.

Some staff was very rude. I wouldn’t recommend to anyone.

Clean room

Las paredes sucias las sabanas no tenían buen olor aunque las habitaciones son bonitas estan muy descuidadas en cuanto a mantenimiento el baño tenia las paredes sucias el sofá cama super imcomodo las sabanas super duras las almohadas parecían almohadas super viejas hasta falta de relleno El personal fue atento pero siento q le falta mucha renovación al hotel viajo frecuentemente a chicago e probado mas de 15 hoteles y la este esta sumamente descuidado

It was my first time staying in Chicago and will definitely be returning and staying here again.