Duomo Hotel & Apartments

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Beaucoup d’espace pour quatre personnes. Le problème est la déficience de la climatisation. Il faisait chaud et malgré plusieurs demandes, rien n’a été fait.

The hotel was clean, people were nice, and the location was great. My only complaint is that the room was very hot and never cooled down.

Our check-in was kind and efficient. Our room was modern and spacious with abundant storage for those wanting an extended stay and the bed was comfy. The inclusive breakfast buffet offered an abundance of choices. When we needed assistance with reservations or directions, the desk workers were very helpful. The location of this hotel is within an 8 minute walking distance of the Duomo and other sites. I’d stay here again!

Hotel was alright. Rooms were really small and no perking for the car or loading unloading zone

The hotel is in an excellent location and everything was great except there was construction going on in the hotel from 9:am to 5 pm. And the noise is excruciating loud. If you don’t plan to stay in your room during that time period, the hotel is perfect. Otherwise , you might get a headache

I am very disappointed with how my stay was handled. When I arrived, I was told that my family of four (2 adults, 1 teenager, and 1 child under 10) could not stay in the room I had reserved. Instead of simply moving us to the larger room—which was actually available and bigger than the one I originally booked—I was required to pay for and book both rooms. I don’t understand why I couldn’t have just been charged for the larger room instead of being forced to pay for two rooms. To make matters worse, the shower in the room I ultimately stayed in flooded the entire bathroom every time it was used. I reported the issue, but it was never repaired, addressed, or even acknowledged during my stay. I also received no compensation or goodwill gesture for the inconvenience. Overall, I feel this situation was handled very poorly. I incurred unnecessary costs, experienced unresolved maintenance issues, and received no effort from management to make things right. I believe a refund or appropriate compensation is warranted given the circumstances.

Wonderful place!!!!

Our check in experience wasn’t the best. The first staff member who assisted us was not very friendly much but the staff member who helped us at check out was exceptionally kind, helpful, and professional. The hotel itself was clean, well maintained, and in a convenient, walkable location, making it easy to explore the surrounding area.

Friendly staff. Great location and comfortable room.

Will come back!