Ritz Garden Hotel Manjung

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Hotel policy of NOT providing any slippers was although floor appears dirty from shoe wearing staff was the main drawback of staying in this property. Staff attentive but management reluctance to guests request are disturbing

Okay

We only stayed here because it’s close to relatives we are visiting.we have just checked out of a 5* star resort and to check in this hotel was such a shock to my system.the towels were worse than rags,few cockroaches in the room,carpet smelt due to leaking ac.one of the ladies who cooked the omelette was so ignorant and rude.i only asked for my omelette to be well cooked but I don’t think she understood she just disappeared left me standing there waiting for my omelette for 10 minutes.I didn’t have breakfast again after that Having aired my views I will stay again in this hotel as it’s good value for money and they have a treadmill and hairdryer in the room which some hotels in lumut gamut haven’t like the orient star.when the towels were changed they w

Staff were excellent. Only a couple of the lights were not working and the room smelt of cigarette even thought it was non-smoking room.

Good

Reception Staff generally satisfactory but unable to improve room condition except for a Chinese man on 10 Sept night shift. Wifi was terribly poor at room area and frustrating Spoilt Room shower head was not attended by anyone except 11 Sept night receptionist. No disposable or any sandal was provided by hotel. Bfast was satisfactory.

Good

nice place for a short trip

nearby to restaurant

Cockroaches. Cigarette smoke smell. Old hotel, jaded, thin towel/sheets."Gym" is just a room with some equipment, treadmill is spoilt. Parking however is easy, supermarket conveniently located next door. Did not try the included breakfast but looks like standard 1-2 star hotel breakfast. Likely will not return to stay here.