Willowbank Motel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This motel is not fit for purpose. Our room was dirty. Carpets grubby and stained, duvet stained. Outside area full of detritus, and unfinished paving at the front of the room. The host had said that there were only 2 members of staff to clean all the units. The owner was on holiday. This accommodation was well below the standard expected,the photos online were misleading at best, and did not show the poor and dirty quality of the apartment. There were no other rooms available. We left the following morning before 10 am and will be requesting a refund for one night.

Instructions via email was clear which room was ours and how to enter the room. Unit was clean and spacious. Close to New World, walking distance. Only downside, it is very noisy with the traffic at night on the main road.

Room was clean .

Was a great stay tidy warm close to supermarket enjoyed it

This was excellent value for the price. It was actually a holiday home. We booked for 3 people however the place slept 12. The manager opened a second room for us to accommodate our daughter even though not required to. Friendly and very clean.

good

inside the unit looks like just refurbished ,free netflix. host was vey helpful

Was welcoming and clean, plenty of room and lovely staff

Tidy & clean, just a bit small but adequate

Loved this property, we had enough room for everybody, each room had its own aircon and tv and we could also watch Netflix on their accounts, each room had their own account which was awesome if you didnt want to watch the same thing, the only thing they need is a clothes horse or clothes line to hang clothes after using their washing machine.