Krabi Royal Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Can say good. But wifi signal very weak even no signal inside the room if ur room far from router which installed at common alleyway

Very helpful staff. Close to airport and night markets.

Nice and spacious rooms. Good service and amenities.

Excellent services. They allowed me to check in so early, the staffs were friendly and helpful, the room was very clean and tidy. Eventhough the hotel is about 5 minutes to Krabi town, the hotel provides free shuttle to Krabi town and it is very convenient to tourists. I would love to stay at this hotel again in future.

This hotel is a little farther from the city than we hoped. But they did drive us into the city when we asked. The doors are thin and don't seem very secure though we didn't have issues with it. The shower floor gave way while taking a shower, there were some minor injuries but nothing required medical attention. Still waiting to see if we had to pay for the shower.... There was NO supports under the plastic shower, hard to believe they built it that way. I would stay there again mostly because the staff were so helpful and concerned about us after the fiasco.

Nice staffs and helpful, room are also nice, clean and tidy ,for sure we will visit again

Unfortunely , we got the room which is back side and raining , we can hear only rain dropping on the roof and can not open curtain because it is meeting room next .

Room was fantastic l value, very modern very clean.

There is a possibility that the poor service I received was because the hotel was under going some renovations or maybe it was because it was official low season. I was given room 318 which looks refurbished the decoration was a clean design which is pleasant. The bed is huge and very comfy and the bedding is of high quality. There is a fridge in the room but no water, a TV and the hotel offers free Wi-Fi which is slow. There is a light switches and a phone socket behind the pillows on the bed making it very easy to turn the lights off but roll over at night and you turn them on again and wake yourself up, there are no plug sockets close to the bed, so charging devices is a pain. The bathroom has 2 shower heads, a rain shower and a standard head half way down. What I didn't like is you can't turn on the shower without being in it, so you have to take the shock of cold water before it gets to a good temperature. Also the bathroom is a wet room and the drain is in the wrong place, so the bathroom floor get soaked everywhere and is a slip hazard. I tried the hotel restaurant for breakfast, I was the only person but the service was extremely slow. I ordered the set breakfast which included coffee, the food was okay but I wanted another coffee and watched the staff avoid me for an hour (I wasn't just sitting there an hour, I was writing a blog). After an hour a completely different employee came to clear my table, giving me the chance to order another coffee. It was obviou

Arrived late from the airport (had to take a taxi), reception was still open and waiting for me. They speak very little english and I had no information at all. Room was warm, looked like it wasn't use for a long time. There was no view. The noise from all the air conditionning system was very loud and I almost could't sleep. Bed was very confortable though! Shower was all rusty and not working very well. Towels had dirty spots... And breakfast was horrible!!!