Ayara Grand Palace Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very goid

Room was okay, bed was terrible and the shower kept going hot and cold, couldn’t stay in it. The pool was a bird bath, green and disgusting, looked like an after thought. Breakfast was ok, nothing special. Pretty much what is expected from a 2-3 star hotel.

You get what you pay for. This is only a 3 * hotel so don’t expect perfection. I was down by the pool and it was very dark. Wi-fi very patchy and breakfast cold

A bit out dated but the overall service and accommodations was good.

Great place. Good location. Can use some cleaning on the pool.

We booked one night stay here while passing through Phitsanulok to fly back to Bangkok, the name sounds very grand, but the price should be a dead giveaway, there is nothing remotely ‘grand or palace’ like here, it’s acceptable for one night though, we arrived and parked our car and probably didn’t have high expectations, check in was straightforward and fairly quick, which was appreciated after a 5 hour drive from Chiang Mai, a guy then followed us to our car with a luggage trolley, the comedy value was that my husband had to advise that he put our suitcases on first and not our hand luggage at the bottom, he then managed to somehow race us up in the lift and be waiting outside our room for us to arrive. The room decor can best be described as quirky, the bathroom has a modern blue glass wash basin, but a white plastic shower curtain, there is red lighting on the ceiling, some brightly coloured wall painting, satin curtains, orange cushions, and the once white but now grey towels arranged on the bed. Whether you set the aircon to 17 or 30 degrees, it will still blow out an arctic blast of cold air that is too uncomfortable to leave switched in for more than a few minutes. However the room is cleanish. We decided against using the pool, as there was feathers and bird mess in the water and what appeared to be a turd on the bottom of the pool and we weren’t prepared to take the risk of finding out if it was the case or not.

While cheap this was not a hotel that I would recommend - had to ask twice for toilet paper was in a room down by the pool that wasn't well maintained and had water pooling outside my room door!

There was a party organizing certain at the day we arrive. So it's not that what we wanted & never been noticed before. Others facilities are fine and acceptable as a normal 3 stars hotel.

Just be aware that they have 2 prices for Thai and foreigners on the drinks menu, out of principle I would not stay here again

hotels was non-responsive to concerns about basic maintenance