Pleasant Way River Lodge

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Basic accommodation, would only stay if it was the right price

Fast check in and out. Good condition for this price.

Easy

The motel was clean and quiet, and in a great location

Clean and comfortable accommodation with a nice bed. Surprisingly quiet.

the property is too old and needs renovation.

Definitely needs a lift… very dated, old fashioned and just unloved. Bathroom small, pokey and really outdated shower head. Basin top, toilet roll holder fixings etc need renewing.

Room was very tidy and cosy! Check in and Check out was easy and staff were very friendly. Highly recommend!

THIS IS NOT A 4 STAR MOTEL. Good: The bed was comfortable, pillows were great and the room size was large. The addition of a second sink was convenient. Bad: This is not a 4-star motel as advertised. The shower curtain did not contain the water, resulting in the bathroom floor flooding and creating a serious slip hazard. The toilet area was also surrounded by excess water and difficult to use after showering. The toiletries provided were inadequate—just one small shampoo/conditioner tube for two people over a two-night stay, along with a single small cake of soap to service both the hand basin and the shower. The seating in the room was poor quality, consisting of thin, metal outdoor-style chairs that were not comfortable for indoor use. Room servicing was also disappointing. We left at 9:30am and placed the “make up room” sign on the door, yet when we returned at 3:00pm the room had not been serviced. Upon enquiry, we were told we had left too late, and only minimal servicing (rubbish removal and fresh towels) would be done. In reality, the floor was not swept and the room was not cleaned or tidied. Additionally, the photos shown online are outdated and misleading. The communal sitting areas are dark and overgrown with vegetation, and the front of the property does not match advertised images, appearing neglected and cluttered, including a caravan at the front. It can be classified as False Adverising.

It was very comfortable, however I’m trying to find the invoice because I need it for tax