Liberty Suites Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

La chambre et la salle de bain étaient grandes et propres. Tout était en très bon état. Il n’y avait pas de balcon dans la chambre mais de grandes fenêtres donnaient sur une belle vue depuis le 21e étage. Le personnel était courtois et le déjeuner était très bien! Une terrasse était accessible sur le toit pour le déjeuner.

It’s not clean

Clean rooms, convenient location to a lot of attractions and places

The breakfast is really bad.. its free but bad.. You see the person putting out the clean forks and spoons with the same unwashed hands they touch the dirty dishes.. theres a slop bucket folks are asked to put dirty dishes in... the potatoes at brkfast are cooked to the point of being rubberized.. parking is really bad.. you have to park on level p2 and go up the the 12th floor to the lobby... the surrounding area of the hotel is really sketch...

This was a mixed experience. We visited the hotel first to ask to see one of the suites. The young woman at the front desk said we could not visit any suites because it was 3:30 p.m., every suite was already occupied by a guest, and all those guests had already checked in. I asked to speak with a manager, and the manager was unwilling to get up from behind the desk and come out and speak with us. In fact, there were five suites showing as available on Expedia and we booked one of them, so that was a complete fabrication. I'm not used to hotel staff deliberately lying to guests. We only needed one bed, but all the suites available had two queen beds, but there was no actual sitting area. No sofa, no easy chairs. Awkward. One of the main reasons we booked a suite rather than a hotel room somewhere else was because there was a kitchen. However, there is absolutely nothing provided in the kitchen but a coffee maker. No plates, no glasses, no pots and pans, no kitchen towels, no paper towels no silverware. You effectively can't use this kitchen unless you bring all of your kitchen stuff with you or go buy it somewhere, which is not practical for a stay of one week or less. I would likely not choose to stay here again, particularly because of the unfriendly atmosphere of the hotel desk staff and the unwillingness of the on-site manager to communicate.

Good

Space was comfortable and clean. Breakfast was excellent and had a wide range of options.

La vue

First time visiting and it was a little confusing at first since the hotel lobby was on an upper level of the building. The check in was easy and the overall experience was good. The room was clean and spacious. There was a decent size kitchen with a working freezer as well as fridge. A table for eating and a nice pull out couch. The washrooms were clean and the room itself was up to standard. It matched the photos and I would book it again in future if needed.

Room was clean. We had gotten upgraded to a King Suite which was nice. Staff were friendly from the minimal encounters we had. Breakfast was okay. Parking was a little annoying to find and situate & the elevators weren’t working for the morning of our departure. Probably wouldn’t stay again but was worth it for the price