DoubleTree by Hilton Boston - Rockland

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great stay! From the super nice lady at check in, to the room, to the personal welcome message on the TV screen. Only issue was a dripping shower faucet. I told the desk about it and she said she would tell maintenance. Room was clean with great amenities.

The hotel was close to everyone, quiet with a super comfy bed & nice amenities in the bathroom. Would definitely consider staying again.

Standard mid-range travel hotel. Nothing particularly special and nothing particularly problematic. Would have liked a better selection at the restaurant but that is a minor observation.

Only thing that was disappointing, pool wasn’t open

Room was clean and they kept the grass trimmed. But outside that they better signage from the road and especially after you turn off the road where to turn again. parking lot could be repaved, the whole billing on the outside looks like it could use some refurbishment, the pool was closed and sealed over with a tarp and no outside access. It looked like it was allowed. Inside, definitely not the best signage to mark where the gym is and there’s no statement that the pool is closed. You only know that by walking by and it’s June so definitely should be open. The lobby definitely feels dated, which seems to be the theme for the hotel the elevators make a very hard clunk sound, and not the best feeling in the world. The hallway is definitely feel dark and dreary. The room isn’t much better. It’s a dark theme with colors it just felt old and dated the bathroom was spacious, but the towel rack was literally like 2 feet off the ground, which was weird the showerhead and all the mechanical parts for the shower were rusted and very old looking the faucet, also leaked constantly even when you tightly turned it off it still would keep running a decent little stream. Overall, the hotel needs a serious refurbishment.

It was fine for what we needed.

👍

THE BATHROOM OUTLET DID NOT WORK. So I HAD TO PLUG THE DRYER IN A ROOM OUTLET AND THE MAKEUP MIRROR CANNOT BE MOVED WHEN THE BATHROOM OUTLET IS NOT WORKING. YES, I DID HIT THE RESET BUTTOM SEVERAL TIMES AND REPORTED IT AT LEAST 3 TIMES TO FRONT DESK. WOULD YOU LIKE TO GO TO A HOSPITAL AND SEE YOUR TOWELS STORED AND HANGING NEAR THE FLOOR?? BIG DESIGN FLAW. NO, I DID NOT USE THE HAND TOWELS FOR THAT REASON. YES I WORK IN THE MEDICAL FIELD. NO HOUSE KEEPING CANNOT CLEAN THE FLOOR WITHOUT SPREADING GERMS.

My experience there was great!

Great lodging, even better restaurant!