Santa Monica Proper Hotel, a Member of Design Hotels

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The room was clean and some of the staff were helpful while others made it seem like we were unwanted guests. It was a busy weekend though thet

Well located hotel perfectly positioned 10 mins walk to Santa Monica beach and pier, shopping area and restaurants. The hotel is beautifully designed and its decor is trendy, with lots of chilled public spaces which shout chillax in every area. Top interior design shines through. The staff at the main desk were helpful and lovely, as were the restaurant team. Room was beatifully appointed. Airy and spacious with lovely modern bathroom, stocked fridge, plenty of device charging (including USB-C…thank you!), huge TV and welcoming decor. The gym is excellent - even with a reformer Pilates machine and Zwift static bike. Final shout to the parking valet team, always quick and helpful. We won’t visit often as we’re UK based, however we have already booked again for one night before we head to Coachella Festival next April.

It was ok. Not worth the price IMO. Room looks good from far but was beaten up in areas, tech in the room was glitchy, amenities are alight but felt cramped. Area is meh.

The parking and food at the hotel were astronomical. Severe enough to make me not stay there again. Two meals (dinner for 2 and break for 3) in the hotel and 5 nights of parking was $1000. Hotel was nice. Walkable to the beach and promenade if inclined.

This is a fantastic property, and anytime I am back in LA, I’ll be staying here.

We love staying at Santa Monica Proper. It’s a great location, easy in/out. All staff members were helpful and kind. The pool is a highlight and was particularly tranquil between 9-11 AM.

Don’t get me wrong this hotel is gorgeous but that’s where everything great stops. You can never get thru to reception via phone. They have a weird what’s app service that they never respond to either. Our room was for a couple but they set the room each day for one person so only had one cup and if ordering wine to the room only brining one glass. Our comp wine on arrival was hours late and again cannot get in touch with reception to troubleshoot. They also tell you that cheaper parking that’s not concierge is blocks away. It’s a lie. It’s a block and a half and waaaaay cheaper than the 100 bucks a day valet. Don’t get the staff to bring your bags down for check out either. They took close to 45 mins to do it and we should have just done it ourselves. I also found the Landmark building we stayed in quite old (outside the newly renovated rooms) and rooms small compared to the new building complex the rest of the building is on. Book the non landmark rooms for sure. The rooftop pool is great. Staff up there are very attentive and great at their jobs. I also liked it wasn’t too busy and was private. Overall, this hotel needs to really address the severe customer service issues. I would t bother staying there for now until reviews improve. Not worth the higher price point sadly.

Everything was great

Amazing stay! Gorgeous hotel! Lots of amenities great food great music it’s the place to be! Staff is super helpful!

Amazing stay and great staff.