Extended Stay America Suites Phoenix Scottsdale

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Lance is the best in the world at this place, always friendly staff and anything you need they have and are more than happy to assist you!

While the room was pretty much bare bones, it was clean, the bed was comfortable, the shower was good & the tap water - potable (that's a rave for Scottsdale). Breakfast was sustenance - ended up making our own in the room. Little place to hang wet towels, but fresh ones always available. 5 stars for the staff - really nice & quite helpful! Booking through Expedia on the other hand was (0) stars!!! As we didn't know how long we would be staying, I booked an extra week. It took multiple phone calls from me & the hotel staff to Expedia to get a waiver & credit for the unused days.

Perfect place for a construction guy that smokes in the front parking lot. No coffee maker in the room, no cups, no silverware, I wanted to make some tea after a long flight. I had to go to the front desk and beg for a cup. I was there for a week. I bought cups and silverware. I empted my own trash. The first guy at the front desk was great. The others were grumpy. No exercise room. No business area, which I needed for printing. There was a desk in the room which I needed for working. Nice mattress I did sleep well. I would not recommend unless construction worker or large family with dogs trying to get out of the heat and enjoy a swimming pool.

It was good for what we needed. However It was pretty understaffed.

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Trisha the Manager was AMAZING!!! She went above and beyond. The rooms were clean, the floors were clean! I've stayed in many hotels where the laminate flooring never feels clean. It was clean! Rooms were spacious and the grounds of the hotel were clean and pride has been shown to keep it looking that way. The breakfast could have used stronger coffee. Ha! We will stay here again!

Front desk staff were great, super friendly! We loved having a kitchen and being able to cook our own meal after a week of eating out. The room seemed very old and had that old smell but other than that, it served its purpose.

Rooms are clean. Staff is friendly. Parking is great. The only issue we had was that we had to throw our own trash in the dumpster, but the dumpster hasn’t been picked up in weeks.

Room had dirty wash cloth hanging in the shower. Also smelt like cigarettes. Gym is subpar at best.