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2 adults, 1 room

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Grand Hotel National

Haldenstrasse 4See map

AUD --per night

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Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center (additional charge)
Spa
4.7/5Fantastic 929 reviews
Reviews summary
Magnificent lakefront views, exceptional staff hospitality, pristine spacious rooms, and classic European architecture. Delicious breakfast options and peaceful spa facilities enhance the luxurious experience.
Exploring the area
Lucerne Train Station, 600m, About 9 mins from hotel by foot
Promenade Luzern, 200m, About 2 mins from hotel by foot
Hofkirche St. Leodegar, 200m, About 2 mins from hotel by foot
17
Suite Lake View
2 beds

60 m²

Lake view

8
Standard Room, Lake View
Bed type arranged at check-in

20.0 m²

15
Empire Junior Suite with Lake View
Bed type arranged at check-in

38 m²

Lake view

39
Classic Room with City View
1 double bed or bigger

16-19 m²

City view

11
Deluxe Room, Lake View
2 beds

30 m²

Lake view

44
Classic Room with Lake View
1 double bed or bigger

16-19 m²

Lake view

7
Standard Room, City View
Bed type arranged at check-in

20.0 m²

33
Superior Room with City View
Bed type arranged at check-in

20-26 m²

City view

22
Superior Room Lake View
Bed type arranged at check-in

20-26 m²

Lake view

31
Junior Suite
2 beds

38 m²

No pictures available yet
Suite, Multiple Beds, Lake View (Ritz Suite)
Multiple beds

60 m²

2
Deluxe Room (Design, Lake)
1 double bed or bigger

29-33 m²

6
DESIGN ROOFTOP JUNIOR SUITE
1 double bed or bigger

44 m²

2
Design Room, 1 Queen Bed, Lake View (Design Classic Lake View)
1 double bed or bigger

21 m²

3
Apartment, 1 Bedroom (Design)
1 double bed or bigger

51 m²

3
Design Apartment, Multiple Beds, Kitchen, City View (Design Apartment Two Bedrooms)
2 beds

56 m²

2
Superior Room (Design)
1 double bed or bigger

28-31 m²

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Reviews

Read all reviews
4.7/5.0

Fantastic

929 reviews
Location
5.0
Services offered
4.7
Cleanliness
4.6
Atmosphere & facilities
4.6
Reviews summary
From real reviews, powered by AI
Overall impression
Magnificent lakefront views, exceptional staff hospitality, pristine spacious rooms, and classic European architecture. Delicious breakfast options and peaceful spa facilities enhance the luxurious experience.
Location
Ideally situated directly on Lake Lucerne, within easy walking distance to the train station, old town, shopping, dining, and main tourist attractions.
Services offered
Attentive, multilingual staff providing personalized recommendations. Delicious breakfasts, multiple dining options, and a relaxing spa with a functional pool.
Cleanliness
Spotless and meticulously clean rooms with well-maintained bathrooms. Extremely comfortable beds featuring high-quality bedding and peaceful, quiet surroundings.
Atmosphere & facilities
Grand historic architecture combined with modern amenities. Picturesque classic European decor, peaceful sauna, comfortable pool, and scenic balconies overlooking the lake.
All
4.5+
3.0+
Jennifer
Reviewed: 7 Jul 2026

5.0/5.0

Fantastic

Stayed with friends · For friends and family

Great hotel. Excellent food options! We were very impressed with the food at the brasserie. Our room was perfect and we loved the layout. Our only complaint iwas that they shut the bar down for a private party at 10pm. We found that very odd and disappointing that we couldn’t have a night cap at our hotel. But it was obviously not the end of the world. We felt they should have rented out a private spaces to the group and not block hotel guests from using the hotel bar.
Rosenaz
Reviewed: 5 Jul 2026

4.0/5.0

Great

Stayed with kids

The room was a bit outdated but comfortable beds. The property is located in a nice area but definitely needs upgrades.
QiMao
Reviewed: 3 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Great hotel, excellent service. Decent restaurants in the hotel.
Sharon
Reviewed: 24 Jun 2026

5.0/5.0

Fantastic

Stayed with family

The staff was amazing. They provided wonderful recommendations and took care of all of our needs. We enjoyed all the restaurants and the pool. The view and location are the best In Lucerne.
Alessandra
Reviewed: 22 Jun 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

The hotel was lovely and the staff was tremendously helpful.
Valerie
Reviewed: 17 Jun 2026

5.0/5.0

Fantastic

Stayed with family

Everything was wonderful. Wine glasses in the room might have been nice but minor complaint. Definitely recommended
Donnelle
Reviewed: 9 Jun 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Beautiful hotel with beautiful views. Everyone was wonderful and welcoming. Restaurant food was delicious. Would stay again anytime!!
Sandra
Reviewed: 9 Jun 2026

1.0/5.0

Below average

Stayed with family

No AC and messy logistics
Krystal
Reviewed: 4 Jun 2026

2.0/5.0

Below average

Stayed with family

I would not recommend this hotel. While it possesses a favorable location, the quality of the food at 3 of the 4 restaurants has been unsatisfactory, the pricing is excessively high, and the service standards are significantly below average. The hotel itself has not been properly maintained and appears to be deteriorating.
Krystal
Reviewed: 25 May 2026

5.0/5.0

Fantastic
A stunning hotel! Everything was lovely, the room, the amenities, the views and location. I would stay again 10/10

Overview

Grand Hotel National

Renovation:2014-01-01
Rooms:62
Floors:4
Star rating:

With a stay at Grand Hotel National, you'll be centrally located in Lucerne, within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This luxury hotel is 0.1 mi (0.1 km) from Lake Side Promenade and 0.1 mi (0.1 km) from Hofkirche.

Description

With a stay at Grand Hotel National, you'll be centrally located in Lucerne, within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This luxury hotel is 0.1 mi (0.1 km) from Lake Side Promenade and 0.1 mi (0.1 km) from Hofkirche.

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Exploring the area

Transport

Lucerne Train Station

Train stations
600m

Attractions

Promenade Luzern

200m

Hofkirche St. Leodegar

200m

Charles Bucher

200m

Loewenplatz

400m

Panorama Yacht Saphir

400m

Glacier Garden of Lucerne

500m

Glacier Garden

500m

Lucerne Arts Museum

500m
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center (additional charge)
Spa
General
Buggy service (additional charge)
Parking (additional charge)
Non-smoking throughout
Elevator
Accessibility
Wedding services
Airport transportation(additional charge)
Bicycle rentals
Valet parking (additional charge)
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Tourist info desk
Fast check-in
Fast check-out
Multilingual staff
Health & fitness
Sauna
Indoor Swimming pool
Internet
Free wired internet
Accessibility
Wheelchair accessible
Wheelchairs available on site
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 03:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 11 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately CHF 39 for adults and CHF 19 for children

Airport shuttle fee: CHF 360 per vehicle (one way)

Self parking fee: CHF 35 per day (in/out privileges)

Valet parking fee: CHF 35 per night

Pet fee: CHF 30 per pet, per night

Service animals are exempt from fees

Rollaway bed fee: CHF 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.

See all policies

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