Quality Inn & Suites Capitola By the Sea

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This was more like a RUN DOWN Motel rather then a "QUALITY INN" For some reason we were given a ADA room with a shower for a wheel chair person, but I thought, "Okay, who cares!" The sliding closet doors dont work, the bathroom sink takes 3 hours to slowly drain after simply washing your hands or brushing your teeth. We were in Building #2, & the hallway is NOT at ALL appealing or Welcoming, feels like Im walking into a dive Motel. Dirty wet towels were thrown in the corner of the hallway for 2 days. Then, the first night was nice and quiet but on night number 2 some VERY LOUD & BEYOND RUDE guests were upstairs (tweekers or something) because they were RUNNING back and forth, back and forth VERY HEAVY FOOTED alllllllll damn night. They ONLY Stopped between 4am - 6am and then it started again and even LOUDER. WE GOT ZERO SLEEP that last 2nd night and we WANTED to stay and rest right up until check out time before our long ride home, BUT we finally got fed up & got up & packed our stuff and checked out 2 hours before check out time. I told the employee at the front desk about the complaints & her response was, "Ohhhh!"

Nice clean cozy accommodation, had a relaxing stay.

Very nice property but the breakfast was less than expected. Just coffee and carbs. No protein but either way, it was there.

The breakfast was disappointing.

Excellent soundproofing, very comfy beds! Skimpy supply of toilet paper, 2 night stay for 2. No elevator and lobby/ office closed after 9 or 9:30. Continental breakfast was handy , lasted til 10am. Would definitely stay again!!

Really lovely property with nice people. Rooms were big and had everything you needed. It was close to the wharf but far enough away to be quiet.

Great staff! Good location and quiet! Room was good, good size too.

Good location. Property is dated.

Ice machine was very useful

Na