Prince's Gate Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Charming, older hotel, with beautifully decorated rooms. Vintage, but with modern bathrooms & heat a/c. Front desk staff helpful and accommodating to my needs. Would book again.

Enjoyable overnight stay, pleasant friendly staff, well appointed room, handy location, reasonable tariff for time of year, would definitely stay again and recommend!

Great place to stay with an excellent restaurant

Plenty of character

The decor is unique and amazing

Didn’t have to leave the premises for a relaxing overnight getaway in Winter. Comfortable room, beautiful decor, had a delicious meal at the restaurant on site, relaxed in the hot pool at night under the stars and again first thing in the morning. Booked the private sauna and pool. Professional staff, perfect location.

Rooms very dated Needs some TLC. Thought I’d treat myself as they were $100 off regular rate but very was very disappointed. Room entrance from the verandah with no security from the road, blinds and curtains broken or falling apart. People can see into your room as they walk past. You need a tech degree to work the tv - it took me an hour just yo finds how to watch the basic tv channels. No one at reception to help despite ringing the bell several times. The lonely barmaid said she didn’t know where the receptionist was. Not one patron in the restaurant, bar or lobby. Bathroom only ok - shower is in the bath. No controller for the air conditioner/ heat pump and radiator has no thermostat. Won’t be going back here.

Overall a charming property with a very spacious room at a good rate. A/C and heating both worked very well. Great location right within walking distance to main dining and shopping area. Couple things to note is there is no elevator at the property but staff was able to assist with bringing luggage up. It is also private entrance to the rooms, like motel style

We stayed at Prince's Gate Hotel for two nights and had a generally enjoyable experience. The natural hot spring facilities were excellent and provided a very relaxing experience. We were also impressed by the friendliness and professionalism of the front desk staff, who made us feel welcome throughout our stay. However, there was one issue regarding housekeeping. On the second day, our room was not serviced. Before leaving the hotel, I spoke with a member of the housekeeping team and requested that the room be cleaned later, as we were about to go out. Unfortunately, the room was not cleaned afterward. While this was disappointing, it did not overshadow the positive aspects of our stay. We appreciate the hotel's hospitality and hope that this feedback will help improve the housekeeping service for future guests.

Room was beautifully decorated and warm. Open fires and comfy sofas in the lounge. Staff helpful and welcoming.