Okay 1 Villa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Is nice and comfortable.

We arrived to the hotel approximatly 4:30;pm and we had prepaid so the hotel knew we would be stsying ,but on a arrival the room was not reaady so we sat in the lobby for half hour before getting outr room .The staff were curtious but didn't seem to care about getting our room for us after a long travel that day, oh aswell it was not the room I had booked

Great staff and service. Helpful and considerate. Will definitely recommend to others! Location is pretty good if you don't mind walking about 20 minutes to the night market and pub street.

It is a great place to stay - the staff are well trained in customer service, the building is quirky rather than being an anonymous bland modern structure, good inclusive breakfast, the central area is walkable or a short tuk -tuk ride away ... overall a good choice located in a quiet area.

非常快乐

Rooms are dirty, cover bed , toilet was not clean.

When we booked for Okay 1 villa, free pick up transfer was stated to be included in the package. Approximately 5 days prior our check in, I contacted Okay 1 Villa and no respond from them. Then as expected, we arrived at the airport, no one was there to pick us up. 10 USD was paid for transport to Okay 1 Villa. What's worst is when i asked about it at the reception, I was ignored a few times, it was obvious that they were trying to avoid answering. Well, we persistently asked for free transfer back to the airport when we leave for Siem Reap, they do not agree but asked for 3 USD for TUKTUK transportation to the airport. We agreed because it was better than nothing. Then, throughout our stay we heard hotel guest arguing with receptionists about the same issue, they did not pick their guests up at the airport even the price customer paid for hotel booking have included pick up service. Breakfast was basically the same everyday, it tasted alright. Largely spaced hotel room with dust on the curtains and wardrobe.

We loved this hotel! everyone was so nice and the pool was great

Every staff is very friendly and every helpful. ❤️❤️

Staffs are very nice. There were bed bugs!