Pride Premier Bengaluru

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Dining options were limited. Repented for opting MAP option. Property did not have kids play area.

The reception staff was not at all helpful. I had booked the hotel with for 2 occupants. And both of us were going to arrive at different times. They did not let me go through. They kept me waiting for couple of hours until the other occupant arrived.

My experience was extremely bad. I stayed there for a week May14-19,2022. - When I checked in, room keys were not out working. Chair in the room was broken. But still that got fixed in a day so would not complain about it. - I bought the Internet package as I Needed to attend few important online calls. Internet Package I bought was for 2 devices. While signing up on the second device, it asked me to register again. I called reception and they told me to go ahead and confirmed that I will not be billed twice. (“This will be adjusted during checkout” is what I was told). -Next two days Internet was not working at all Due to some issue. Every time I called I was told it will get fixed in an hour. I had to take a cab and go to office to attend my calls. - Unfortunately that was not the end. While checking out I was charged for Internet package twice. So I paid for the same package twice which I could not even use as it wasn’t working for two days. - I told them, I had checked with the reception while signing up On 2 devices( package was for 2 devices). - The reception stuff agreed That it doesn’t make sense for the charge to appear twice, but said they can’t do anything about it. They spent 30 minutes calling one manager or the other, And finally I had to pay and leave to catch my flight. It felt like a complete rip off and I will never ever be staying at this property. My suggestion would be stay away from this place and consider other great options available around.

I am not sure who has rated this hotel a 5 star it is not even 2 star the food was horrible, washroom stinks, Room stinks the resturant on the top floor staff didnt even care to take the orders most horrible hotel i have stayed

Property is centrally located and good choice for business travel. Property has their own restaurant and they serve food 24 hours in the room. Good when it comes to room condition and ambience. Breakfast services could be improved more. Thanks.

Hotel was nice enough, except that the shower and bathroom area was not built to western standards and were not very clean Also, included breakfast was basically veg. Other than eggs, the few meat products that did exist were unappealing.

Great experience and lovely staff. The hotel stay was beyond our expectations. The breakfast spread was also really good.

Hotel is good except for the checkin time which is 2 PM

I faced sone issues at the time of checkin. I booked two superior rooms but they were providing us with one superior and one deluxe room. Upon showing the confirmation they provided us with both superior rooms. Moreover i selected tge paynent option of PAYING AT THE HOTEL but as soon as i checked in the amount was deducted from my credit card. Nit sure weather its the problem with the hotel or the site hotels.com.

1)Worn out bath room. 2)Dirty towels. 3)Very bad connectivity. 4)No follow up on complaint. 5)Fridge not in working condition.