Element New Orleans Downtown

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This hotel is a gem and the staff was very friendly. We even met the sales and marketing director at breakfast greeting guest! The team knows how to take care of guest. My only thought is breakfast can use an uplift Marriott. Visually nice but food carts and dried eggs… the happy hour beer, fresh fruit water and coffee made up for it.

The rooms are amazing, the entire property was clean smelled great. We loved the refrigerators in eat room and the microwaves , the staff was absolutely exquisite they were all soo polite and helpful Cimmie, Angela, and the entire valets were so helpful and customer service driven this acc66 made our family reunion an wonderful event for the entire weekend!

Everything was amazing, except for the toilet issue. I would definitely stay again. The bed was very comfortable.

The room was very clean and housekeeping staff came every morning. The room had a kitchenette with a mini fridge, microwave, faucet, metal utensils, bowls and plates. There was also a closet with an ironing board and iron. The complimentary breakfast didn’t have much variety but it was still good. The whole property was very clean and modern. The front desk and valet staff were nice and friendly as well and greeted us. I would definitely recommend and I would stay at this hotel again. It was a really nice experience.

The pro

Very please with the Staff, ammenities, clean, quiet, breakfast, location. will definitely go back to stay at 11 Element. The whole staff was very helpful and friendly and the price was perfect.

We stayed 1 night at this property. We valet parked, there was a long section of road marked off for valet parking. The attendant took care off us immediately. Check-in went smooth. The room was very nice and clean with a view of the city (mostly buildings). The hotel uses floors 10-17 for rooms and floor 3 has the fitness room. The bathroom was large and had excellent water pressure. The shower got hot fast and stayed hot. The hotel was within walking distance of everywhere we planned to go so it was very convenient. The complimentary breakfast has some grab and go options and also a kitchen to provide cooked options. Overall we would very likely stay here again.

Great hotel

I booked this hotel for my daughter’s birthday and I’ve never been to the property before. The staff was extremely helpful and professional, I had a little trouble opening our room door and the ladies at the front desk came up to make sure everything worked out for us. I will be booking again.

Amazing staff spacious extremely clean and quiet close to everything