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2 adults, 1 room

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VISIONAPARTMENTS Lucerne Neustadtstrasse

Neustadtstrasse 16See map

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Top reasons for booking
A stay at VISIONAPARTMENTS Lucerne Neustadtstrasse places you in the heart of Lucerne, within a 15-minute walk of Chapel Bridge and The Swiss Path. This hotel is 0.6 mi (0.9 km) from Jesuit Church and 0.6 mi (1 km) from KKL Lucerne.
Popular facilities
Free WiFi
3.4/5Good 744 reviews
Exploring the area
Luzern Sgv Station, 700m, About 12 mins from hotel by foot
PASSENGER DIARIES SWITZERLAND TOURS AND EXPERIENCES, 400m, About 6 mins from hotel by foot
Vögeligärtli, 600m, About 9 mins from hotel by foot
3
Mini Room
1 single bed

21.0 m²

4
Studio Junior, Kitchenette
1 double bed or bigger

18.0 m²

8
Studio Mini, Kitchenette
1 double bed or bigger

12.0 m²

3
Junior Room
1 single bed

16.0 m²

7
Single Room
1 single bed

10.0 m²

8
Studio Mini, Balcony, Kitchenette
1 double bed or bigger

12.0 m²

4
Studio Junior, Balcony, Kitchenette
1 double bed or bigger

18.0 m²

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Reviews

Read all reviews
3.4/5.0

Good

744 reviews
Location
3.5
Services offered
3.7
Cleanliness
3.6
Atmosphere & facilities
3.4
All
4.5+
3.0+
Joshua
Reviewed: 1 Jan 2026

3.0/5.0

Good
Property was in a great location. Perfect for travelers The property is very small. Online is a bit deceiving, it has just a foot or 2 of walkable space. If you are traveling alone and not planning on staying inside much, this is perfect. If you need a workspace or sitting spot, this may not be the best suitable spot. Other than the space, I have no complaints at all
Kelly
Reviewed: 15 Oct 2025

4.0/5.0

Great

Solo stay

Compact but well equipped micro studio
Julie
Reviewed: 1 Oct 2025

3.0/5.0

Good

For business

This hotel is clean and the room was small but well organized. There is a closet with shelves but no where to hang clothes. The biggest drawback was the location. The hotel is right next to the train station so you need to be a really sound sleeper in order to stay here because the sound of trains breaking is a very high pitched sound of metal scraping against metal.
William
Reviewed: 30 Sep 2025

2.0/5.0

Below average

For business

The location was fine. Not too far from train station and I could walk to many restaurants.
Sean
Reviewed: 29 Sep 2025

4.0/5.0

Great

Stayed with family · For friends and family

I never did check out the laundry set up but it was located really close to everything and anything. Especially the station which was relieving. The room was clean, a bit tight for two adults but we managed. I did fix the tv in there, it somehow never got plugged in but it was an easy fix. And y’all are quick to respond to questions which was relieving when I got waylaid on the way there.
Anita
Reviewed: 25 Sep 2025

3.0/5.0

Good

Stayed with partner · For leisure

Very clean room but extremely small. Looked like they tried to use every inch of space available. We booked this last minute and had good response from the team for a convenient check in. Train noises stop at night so we slept fine. This might be a problem for light sleepers as the trains are loud at 5am.
Ania
Reviewed: 25 Sep 2025

3.0/5.0

Good

For leisure

The apartment is quite small but clean and they managed to use every spot. Thankfully the windows are thick! The noise from the trains below is constant and a lot. With the windows closed only hear a few really loud ones. There needs to be some hooks in the shower as there is nowhere to hang a towel. The location is aprox 10 min walk to train station and convenient to town centre
Cathy
Reviewed: 24 Sep 2025

3.0/5.0

Good

Solo stay

No fresh air in room. Couldn’t open windows d/t 3/4 trains per hour and construction workers using jack hammer. Safe at night but very dark walk from train station. Couldn’t drain bathroom sink . Tower fan is a joke, more air from blowing out a candle. Didn’t know about turning on main switch. When person came over didn’t give me time to answer door. Just barged in.
Vincent
Reviewed: 23 Sep 2025

3.0/5.0

Good

Stayed with partner

Very basic no thrill room
Iyad
Reviewed: 29 Jul 2025

1.0/5.0

Below average

Stayed with partner

Toilet no room to use. Everything falling apart - door handle and drapes coming off. Bed doesn’t fit 2 people. They also had a towel for 1 person and I asked housekeeping and she said that I have to request it online which means they would deliver the following day. How are they advertising 2 people but have towels for only 1 person? No hand soap. Had to use dish soap to wash my hands. Absolutely horrible. The check in code didn’t work when we got there and waited 1 hour outside the door to get the new code emailed to me. They said it was a glitch in their system. Overall hotels.com should not offer this terrible hotel /apartment. Also the trains pass every 30 seconds and can’t sleep with the noise. It is literally on the train track.

Overview

VISIONAPARTMENTS Lucerne Neustadtstrasse

Rooms:60
Floors:6
Star rating:

A stay at VISIONAPARTMENTS Lucerne Neustadtstrasse places you in the heart of Lucerne, within a 15-minute walk of Chapel Bridge and The Swiss Path. This hotel is 0.6 mi (0.9 km) from Jesuit Church and 0.6 mi (1 km) from KKL Lucerne.

Description

A stay at VISIONAPARTMENTS Lucerne Neustadtstrasse places you in the heart of Lucerne, within a 15-minute walk of Chapel Bridge and The Swiss Path. This hotel is 0.6 mi (0.9 km) from Jesuit Church and 0.6 mi (1 km) from KKL Lucerne.

See all

Exploring the area

Transport

Luzern Sgv Station

Train stations
700m

Attractions

PASSENGER DIARIES SWITZERLAND TOURS AND EXPERIENCES

400m

Vögeligärtli

600m

CAP Paragliding Switzerland

700m

Sammlung Rosengart

700m

Rosengart Collection

700m

Tourist Information Luzern

700m

Lozärner Wiehnachtsmärt

800m

Coop Supermarkt Luzern Bahnhof

800m
See map

Facilities & services

Popular facilities
Free WiFi
General
Non-smoking throughout
Elevator
Cleaning services
Laundry service
Reception services
Fast check-in
Fast check-out
Multilingual staff
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 2.50 per person, per night

Resort fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

Other fees

Pet fee: CHF 10.50 per pet, per day

Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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