Pousada Alfama

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great location and great staff. A bit noisy a festival was going on across the street.

Very friendly staff. Excellent location in Lisbon. Great breakfast and other perks.

Great breakfast and pleasant staff

Fun location with nice views of the water. Staff were very nice and accommodating. The breakfast buffet was delicious.

We had the loveliest stay ever here! It’s absolutely gorgeous, perfectly situated in all the action without being loud and overwhelming. It was stunning. The staff was so kind and accommodating. Breakfast was delicious and hand crafted. Definitely a memorable accommodation.

Excellent service, wonderful and accommodating staff. Clean and well laid out rooms. We had booked a room with a balcony. Very quite at night. Front desk staff is very happy to help with any questions. Extremely delicious breakfast, wonderfully presented and the seating area is very tastefully done. Breakfast can also be had in the small courtyard:) I have stayed at the Pousada bevor and will definitely stay again, it is one of my favourite hotels in Lisbon, it has all the charm and history of good old Europe. Location is wonderful in the midst of the vibrant Alfama district and steps away from Lisbon's hidden gems. Thank you again Team Pousada Alfama Daniela B.

We had a wonderful stay at this cozy hotel. The staff went above and beyond to make us feel welcome, and the pricing is very reasonable. Would highly recommend to anyone looking for a comfortable and welcoming place to stay.

The perfect charming hotel with the right amount of modern amenities. I LOVED this hotel and the staff was so friendly.

The location of this hotel is excellent, although difficult to reach by public transit from the airport. We took a taxi to/from. The hotel itself looks nice, it's clean, and it has a lovely back garden area. The air conditioning in the room worked very well! Unfortunately though, I would not recommend staying here, for the following reasons: - our travel plans changed and they were completely unwilling to work with me or our travel agency. - the staff at check in were completely flustered. They forgot to give my husband's passport back after scanning. Our room keys didn't work immediately. - the bedframe was so rickety when my husband laid down I genuinely got concerned it was going to collapse. Every time one of us rolled over it shook the whole bed. - the room does not have blackout blinds. The curtains let in a significant amount of yellow light all through the night. I woke up every hour thinking it was dawn but no it was only 12:30am.. 1:30am... Then it's impossible to sleep past 6am because of the sunlight coming in. - a surprise €5 per night tip when you pay the city tax at the end! I was so done arguing with this hotel that I just paid it. For what we paid for this hotel I simply don't see the value.

Great staff, very friendly and helpful. Room was small for two people and two suitcases - no where to really put the suitcases. Breakfast was good, lots of options. 24 hr espresso was great. Great location for tourists. Overall, pleased with our stay.