Best Western Plus Winter Haven Inn & Suites 

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

All was good, clean, friendly staff and good breakfast

We purposely booked a kitchenette so that we would be able to comfortably eat some meals in and use some time for computer work. The kitchenette had a few dishes and 6 eating utensils incl. 1 spoon and 1 knife. There were no towels, dish soap or dishwasher pods or anything to use for cooking in the microwave. I had fortunately brought a medium microwave safe bowl so we were able to make oatmeal. When I asked at the front desk about more supplies, I got shrugs and I’ll have to look into it later. The chairs in the room were considerably lower than standard height so they didn’t work very well at the table. The desk area was low to the floor so the chairs were presumably made to accommodate the desk area, which became uncomfortable quickly due to the height. A lot of families were in the breakfast area due to proximity to Legoland. I noticed that milk was only available in 2 carafes, which ran out quickly due to the number of children having cereal. The hotel was clean, and all of the staff were friendly.

My stay was comfortable and relaxing! The staff friendly and accommodating. Didn't know kids were there until breakfast and the pool. Only suggestion is a jazzui!! Would definitely stay again!!!

Excellent location, right across Legoland, and near to restaurants, shops, etc. It was very clean and room is spacious. However the wall A/C unit is old and loud and the sheets are too stiff. It would also be nice to find a couple of bottled waters in the refrigerator. Overall a good experience!

Great little spot if your planning a visit to Legoland. It’s literally a mile away. The property is clean and they have breakfast.

I think the breakfast was poor no fuits, and there's where no bacon or sausages

Breakfast was great, the staff was accommodating when I showed up late to my reservation. The room was nice & clean. They had fun games for the kids to play.

Great clean hotel especially us with two little ones under 10. Staff was nice and quickly dealt with our tv remote that stopped working. Our shower head has some issues where the water stream was super low but we all managed to shower and get clean so no biggie. We used the pool, small clean space and enough for little ones. Perfect area for those going to peppa pig park and Lego land. We woke up too late for breakfast so we could not rate this area. I would definitely return.

Great

Comfortable room