Hotel am Karlstor

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Please don’t stay there.

It was easy access and easy to find the parking space.The room was clean and good enough for 3 of us.Though the 3rd bed could have been better.Walkable distance from all the areas.Would def stay here agai. If i visit Karlsruhe.

Good reasonably central location for Karlsruhe. Convenient underground parking. Trams run directly past hotel entrance and can be a bit noisy at night/ early morning as they pass, but this is to be expected in the location. Rooms and bathrooms clean and comfortable.

Our flight was delayed so we arrived 2 hour later. Midnight instead of 10pm. No one there to check us in, hotel locked and not answering the phone. Left us stranded in middle of night and had to pay extra for a hotel 30 mins away

Good

Just stayed in the room for short period but rooms were clean and reception very helpful. No bar available but local bars near hotel and everything is in walking distance.

This is the noisiest hotel I have ever stayed in. It is positioned at an extremely busy intersection, so even in a room on the 4th floor, the traffic and noise is considerable. The room resounds with the constant rumbling of the tram (Straßenbahn), which also screeches as it turns the corner. To make matters worse, there was construction in the building, which produced a symphony of drilling and pounding sounds beginning around 8am. Impossible even to have a phone conversation. I stayed here for 6 days and was quite actually exhausted from the lack of sleep. I took note of the hotel manager yelling at the housecleaning staff about not working fast enough (the man didn't even stop his berating as I walked by). Others have mentioned the breakfast, which is decent. The staff in the breakfast area were always friendly, and if anything needed to be replenished, they were happy to do so.

I didn't like the tramway noise.

Checking in was a problem because the automat did not issue my bill. Since I had not noted the room number, I had to phone. The immediate service was good. I was issued a new room number and key but it took 3 contact attempts before my invoice was emailed 2 weeks later. Room pleasant, with kettle. Covid test kit in room.

I liked the staff always willing to help you in many ways.