How can we help you?

  • Your bookings
    • Before you book
    • After you book
    • Reviews
  • Payment & receipts
    • Payment
    • Receipts
  • Booking changes & refunds
    • Amending your booking
    • Refunds
  • Promo codes & KlookCash
    • KlookCash
    • Promo codes
    • Gift cards
  • How to use Klook
    • Signing up to Klook
    • Your Klook account
    • Using the Klook app
    • Klook Upgrades
    • Satisfaction Guarantee
  • During your activity
    • Airport transfers
    • Klook gift cards
    • Car rentals
    • Thailand ferries
    • Malaysia ferries
    • Vietnam ferries
    • eSIM
    • Events & shows
    • Klook Pass
  • Trains
    • Europe trains
    • Mainland China trains
    • Japan Rail Pass
    • Japan trains
    • Taiwan trains
    • Hong Kong High Speed Rail
  • Hotels
    • Hotels booked on Klook
    • Hotel vouchers
  • Value Packs
    • Confirmation
    • Getting & using promo codes
    • Cancellations & refunds
  • Flights
    • Flights booked on Klook
  • Buses
    • Korea intercity buses
Help Payment & receipts Payment Is my payment secure?

Is my payment secure?

Klook's uses secure, third-party payment gateways to process your payments. We do not retain your credit card information during or after the transaction.

If you choose to save your card information, your credit card details will be tokenized, encrypted, and stored securely by the third-party gateway, and will be submitted directly to your bank for authorisation.

Was this information helpful?
Helpful Not helpful

Other FAQs in "Payment"

  • Will I be charged an international transaction fee for my booking?
  • What currencies does Klook accept?
  • What payment methods can I use on Klook?

© 2014-2025 Klook. All rights reserved.