How can we help you?

Help Trains Shinkansen (Japanese bullet train) If I choose to get my tickets by mail, can I track the delivery for my tickets?

If I choose to get my tickets by mail, can I track the delivery for my tickets?

Yes, you can. After your tickets are confirmed, we'll send a confirmation email with a tracking ID.

You can also find the tracking ID from the Bookings page, as long as your tickets are confirmed.

Was this information helpful?