When do I need to make a claim, and how will I get paid?
Make a claim within 30 days of the delay. We will review Your claim within 14 business days of your submission. If approved, you will receive your payout within 7 business days.
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Other FAQs in "Multi-Transport Delay Protection"
- I already have travel insurance that covers delays. Why should I get Multi-Transport Delay Protection?
- Can I make a claim for Transport Delay Protection if my travel insurance already covers delays?
- What counts as "one trip" that's covered by the protection?
- What transport is covered? Do taxis or ride-hailing apps count?
- Am I covered for delayed departures, delayed arrivals, or both?
- Am I covered if if I miss a connecting flight or activity because of a delay?
- When does my coverage start and end?