Our guide, Xavi, is a mild-mannered and knowledgeable guide. The highway was severely congested due to a car accident early in the morning, but after getting off the bus, the first thing he did was apologize to the tourists. It wasn't his fault, but he still apologized for the unexpected situation. Even though the time was shortened, I think Xavi still arranged the subsequent itinerary very appropriately. After leaving, he also told us that if we needed anything during our time in Spain, we could call him.