Baggage Delivery Service Airport to/from Hotel by Smarte Carte

4.8 / 5
6 reviews
100+ booked
Smarte Carte
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  • Travel light and explore freely from the moment you land
  • Perfect for solo travellers, families, groups, business travellers
  • Safe, reliable and secured storage and delivery for your peace of mind
  • Managed by trusted Service Partner at Changi Airport
  • Imagine this: You land, hand-over your luggage and step right into the city ready for adventure – no dragging of bags on public transport, no waiting around
  • Book today and turn your travel into a hands-free, stress-free experience

Aiport to Hotel Delivery Service

  • Conveniently drop your bags at Baggage Storage in Jewel, T2, T3, or T4 for hotel delivery
  • Choose your drop-off time by 10am or 2pm for same day delivery
  • Enjoy hands-free travel while your baggage is sent straight to your hotel
  • Expect your bags to arrive at your hotel by 3pm or 6pm, depending on drop-off timing

Hotel to Airport Delivery Service

  • Baggage will be delivered to Changi Airport Terminal 3 by 6pm on the same day of collection, to the baggage storage store located at Level 1 (public area)
  • Register your booking by 11am, drop your baggage(s) by 12pm at the concierge of your hotel for same-day bookings
  • Travel light with seamless hotel-to-airport baggage delivery

Package options

Baggage Delivery Service from Airport to Hotel

No cancellation
Valid on the selected date
Instant confirmation
Baggage £ 17.35 Odd-sized Item £ 28.95
Book now for tomorrow
Package details
£ 17.35£ 20.25

What to expect

Drop your bags at Jewel’s Baggage Storage — the starting point for seamless delivery straight to your hotel
Drop your bags at Jewel’s Baggage Storage — the starting point for seamless delivery straight to your hotel
Leaving from T2? Deposit your baggage here for hotel delivery and travel hands-free from the airport
Leaving from T2? Deposit your baggage here for hotel delivery and travel hands-free from the airport
Baggage Storage at T3: Drop off your luggage here and have it delivered to your hotel — no extra carrying needed
Baggage Storage at T3: Drop off your luggage here and have it delivered to your hotel — no extra carrying needed
Flying out from T4? Store your bags with us and get them delivered directly to your hotel hassle-free
Flying out from T4? Store your bags with us and get them delivered directly to your hotel hassle-free
Bags secured and on their way — handed over to the van for hotel delivery
Bags secured and on their way — handed over to the van for hotel delivery
Drop your baggage at Smarte Carte Baggage Storage — located at Jewel, T2, T3, or T4. Drop off by 10am or 2pm, and get it delivered to your hotel after 3pm or 6pm!
Drop off your baggage at Baggage Storage by Smarte Carte – located at Jewel, T2,T3 or T4. Drop off by 10am or 2pm, and get it delivered to your hotel after 3pm or 6pm

Good to know

Confirmation

  • You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Luggage Information

  • Baggage refers to cabin or check-in size, with each item weighing under 30 kg
  • Odd-sized items include wheelchairs, golf bags, and strollers

Location

Contact us

Got a question about this activity? Ask us on live chat!

Reviews

4.8 / 5
Fantastic
6 reviews
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Review for: Baggage Delivery Service from Airport to Hotel

I was satisfied that my luggage was delivered as promised to the hotel I stayed. I highly recommend the service if you have large luggage to lug around on the public transportation.

Helpful
Review for: Baggage Delivery Service from Airport to Hotel

We booked the Baggage Delivery Service from Singapore Changi Airport to our hotel, and it ended up being one of the most convenient services we used during our trip. We booked the 2 PM cutoff slot for delivery by 6 PM. Before our trip, they already sent confirmations and reminders, which helped us prepare. Communication was also very easy since they contacted us through WhatsApp, allowing real-time updates. Our flight arrived a little past 1 PM, and baggage retrieval took longer than expected. We arrived slightly past the cutoff, but after messaging them through WhatsApp, they kindly extended it by a few minutes and still accepted our luggage. Because of this, we were able to explore Changi Airport comfortably with just our backpacks. By the time we reached our hotel around 5 PM, our luggage was already there waiting for us. Overall, the service was fast, smooth, and extremely convenient.

Helpful
Review for: Baggage Delivery Service from Airport to Hotel

I used this service to get from the airport to a hotel near the Singapore Zoo. I dropped off my luggage at the reception desk in Jewel at the airport, and when I arrived at the hotel, guest services delivered it to my room, which was very convenient. For the return trip, I couldn't use the service for a certain reason, but I asked the hotel concierge to arrange for my luggage to be picked up at the airport terminal, and a taxi transported it for me. What surprised me was the cost; it was more than three times the price of KLOOK. There seemed to have been traffic, but this service, with its fixed time and price, was extremely convenient.

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Review for: Baggage Delivery Service from Airport to Hotel

I apologize for my mistake; I missed my 10:00 AM luggage drop-off time. I understand it was confusing that my reservation number didn't immediately appear, but I appreciate you looking into it and allowing me to drop off my bags. This allowed me to sightsee until the evening without having to go to the hotel first, which was a great convenience. I checked into the hotel around 8:45 PM, and my luggage had arrived safely. Thank you for your kind assistance.

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Review for: Baggage Delivery Service from Airport to Hotel

Drop off your luggage after your red-eye flight and start your day trip right away!

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Review for: Baggage Delivery Service from Airport to Hotel

Good. Kind. Convenient.

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FAQs

How do I book the delivery timing?

Select your preferred drop-off time slot during booking (morning or afternoon), which determines delivery timing.

What happens if I miss the drop-off time?

Late arrival may result in service rejection or delayed delivery to the next available schedule.

Are valuables allowed in luggage?

No, passengers are advised not to include cash, jewellery, or high-value items, as liability is limited.

What happens if my bag is delayed?

Delivery is typically same-day; however, delays may occur due to operational or traffic conditions.

Is there a weight limit?

Yes, each baggage piece is generally limited to around 30kg per item.

Do I need to be present at hotel for delivery?

No, luggage is usually delivered to hotel concierge or reception for collection.

What happens if I change hotels?

Changes must be communicated before baggage is processed; otherwise redirection may not be possible.

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