Karuizawa Day Trip: Shiraito Falls + Kumoba Pond + Outlet Shopping (Departing from Tokyo)

Additional information

Other Reminders

• For groups of 1-8 people, travel will be in the form of a smaller, more intimate tour using a smaller vehicle. Thank you for your understanding.

Prohibitions & Limitations

• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Sunscreen / Sunglasses / Caps or hats

Accessibility

• Child seats are not available

Address

• Meeting point:
• FamilyMart Ikebukuro Green Ohdori store
• 1-12-3 Higashi-Ikebukuro, Toshima-ku, Tokyo 〒170-0013 Joyo Bank Ikebukuro Building
• Please refer to the Map for assistance
• How to get there: Please refer to the meeting point guide in the itinerary for details.

Vehicle & luggage info

• Luggage storage services are not provided

Confirmation

• You'll get confirmation 48 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• The activity will be cancelled if there is not a minimum of 8 participants. If this happens, you'll get a rescheduled time or refund
• To reschedule or request a full refund, please contact the supplier/operator: info@themtravel.com

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Children aged 0-3 can join this activity free of charge provided they will not occupy separate seats
• Children under 3 years old who require a seat must purchase a ticket at the same price as an adult and make a reservation in advance.