“Klook x Hong Kong Airlines 11.11 Promotion” Promotion Terms and Conditions

  1. “Klook x Hong Kong Airlines 11.11 Promotion” Promotion period runs from 11 November 2025 00:00 - 11 November 2025 23:59. The records in Klook’s computer system are final.

  2. This promotion is valid for Klook users who are located in Hong Kong together with a valid Hong Kong phone number.

  3. This promotion is applicable to Hong Kong users who make net transactions through Klook's website or Klook’s mobile app during the promotion period. Users with the most accumulated net spending during promotion period will receive below prizes (based on transaction dates, as defined in Clause 4). A total of maximum 2 users are eligible for the prizes within the promotion period.

  • Top 1 accumulated top spender: A round-trip economy class tickets for 2 people to Melbourne, Australia , with 23kg of luggage per person (Valued at HK$26,800)
  • Top 2 accumulated top spender: A round-trip economy class tickets for 2 people to Sydney, Australia , with 23kg of luggage per person (Valued at HK$26,800)
  1. "Net Transaction" : refers to the final amount of a transaction after deduction of all applicable discounts, reductions and value of cash vouchers/Klook Gift Card/Klook credits. Unposted/ canceled/ refunded/ falsified/ unauthorized transactions are excluded.
  2. If the spending time is the same, the ones with higher spending will be selected as the final winner.
  3. This promotion is not applicable to the following categories of transactions: free events, purchases of Klook gift cards, etc.
  4. The prizes-winning users will be notified by email on or before 20 November 2025, and the winners must follow the instructions specified in the email to receive the reward. The booking period will be from 20 November 2025 to 31 December 2025, with departure period from 5 January 2026 till 30 June 2026 (Non-applicable departure date: 31 January 2026 – 02 March 2026 and 28 March 2026 – 06 April 2026). .
  5. Such prizes do not include any tax and surcharges, prize winners have to pay for any additional costs.
  6. Participants of this promotion must accept Klook’s relevant rewards and latest notifications via email and push notifications.
  7. Each user can only enjoy the prize once during the promotion period.
  8. Part of the prizes in this promotion are provided by Klook’s partners. Any inquiries or complaints related to products should be directed to relevant parties and Klook will not be responsible for them.
  9. All prizes are non-refundable, non-transferable and no cash alternative will be given. Where any element of any prize is unavailable, an alternative of similar value will be provided, at Klook’s discretion. Any extra costs beyond the value of the prizes will be the responsibility of the winner.
  10. In the event that the winner, for any reason, does not accept the prize or any element thereof, then the prize (or the relevant element) will be forfeited and neither cash nor any other form of compensation will be supplied in lieu of that forfeited prize (or the relevant element).
  11. Klook accepts no responsibility for any tax implications that may arise from accepting any prize and advises participants that independent financial advice be sought in the event of winning. Any extra activities and costs beyond the specified prize will be the responsibility of the winner, including obtaining travel insurance to cover healthcare, lost baggage and other related travel costs.
  12. By accepting a prize, the winner accepts full and complete responsibility for their own safety and welfare at all times and, to the fullest extent permitted by law, agrees that Klook shall not be liable or responsible for any risks or damages associated with or arising out of the winner’s acceptance of the prize.
  13. The winner(s) shall be obliged to take part in any advertising or publicity activity, which Klook and its affiliates may require, without any payment or compensation whatsoever.
  14. This promotion is offered by Klook. The promotion details and terms are subject to the announcement on the Klook platform, which may be amended from time to time.Klook reserves the right to suspend, cancel or modify the promotion (including but not limited to any amendment of terms and conditions set out herein) at any time without prior notice.
  15. All decisions made by Klook in conjunction with this contest including but not limited to the prizes, terms of prize redemption and conduct of the contest, are final and binding and no discussions will be entered into or correspondences entertained in this regard. In the event that a tie score occurs, the ultimate decision will be made by Klook and considered as final
  16. The winner(s) shall be obliged to take part in any advertising or publicity activity, which Klook and its affiliates may require, without any payment or compensation whatsoever.
  17. By participating in this contest, participants confirm to have read, understood and agreed to these Terms and Klook's General Term of Use and consent to the processing of any personal information by Klook in accordance with its Privacy Policy.
  18. For any questions, please contact Klook’s customer support at support@klook.com.