Bucharest Comfort Suites

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room outdated and neglected, bathroom even worse, now understand why no bathroom photos. NO HOT WATER for entire 4 days stay with different reasons given. Stains in bath and basin. Failed to make bed on one morning. Balcony a health hazzard, curtains didn't fit window or close. Flicking light, drilling late at night.....was like a sketch out of Faulty Towers ..... absolutely shocking! Photos taken to validate what I've said.

Other than the rooms being out-dated overall a solid stay

We booked a room for 3 adults. We were supposed to get a king size bed, but instead we had a smaller queen size that couldn't accommodate all of us. We paid about $90 per night, and were told it would cost an extra $75 per night for a rollaway bed. I told the manager that is unacceptable as we booked a room that was supposed to accommodate all 3 of us and didn't expect price to almost double for an extra bed. Apparently, this hotel is selling rooms and if you want a bed is extra... As customer we did nothing wrong, followed the booking process, specified 3 adults, and select the room that was promised to accommodate all of us. The booking process did not specify the extra fees to expect for the need of a rollaway bed. The manager didn't care at all for our concerns and not once apologized, showed any empathy or tried to work with us. To make matters worse, we've been a repeat customer for the last 3 years, but she didn't make any effort to work with us or offer any options. Simply didn't care if she lost a repeat customer, just wanted the money. It's a shame, because otherwise, the hotel is pretty nice and conveniently located.

We looked for a room for 3 adults. One of the options listed

Good location ...big room ....big toilet...currency exchange just below the hotel ....standard breakfast Only negative was the reception staff in the morninv who was little rude

Staff are lovely and it's conveniently located right next to a metro stop but this is a very badic hotel. Rooms are big but amenities scarce. Water pressure was virtually nonexistent and bedside lamp didn't work. The room had two safes, neither of which worked. And there were no plugs near the bed.

A last-minute stay. Quick, friendly check in. Comfortable room, a little dated, but it adds to its charm.

Room was big ...location was very good .....little old type but well maintained ....Air-conditioned rooms ....elevator .....currency exchenge, pizza, small grocery in the ground floor .....however , the Morning reception lady was rude....

Was terrible experience, very old building and disaster rooms , suit that i booked was terrible bed room without AC ,furniture from 50 decay , smell of tge room terrible , bathroom was terriblevyou cant use bath chair as no space to put leg etc , no light in the room , tv 14 inch , no espresso machine , hotvwater boiler broken not in use , what to say it is a disaster experience

I like the receptionist. But the room I booked was not the one they gave me and was very expensive what we paid for what we received.