Deventure Sarovar Portico Kapashera

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Was good

Filthy, bed coverings were stained, food was average and no alcohol.

Close to airport , friendly staff . Room was quite dated and clearly needs refurbishment . Food was Ok . Towels , linen were old and turning yellowish . Good for a budget overnight stay close to airport , nothing more than that .

A

Not a 4 star hotel by any stretch.

Find a better place!

We like the service of the staffs but rooms were extremely dirty. Blood stains on the cushions, carpets were sticky with stains, couch was dirty. Overall this property needs good hygiene standard. We stayed in room no 116. Also noticed there is no proper ventilation in the room.

The place is a bit inside, not on the main Gurgaon road, but the property is good.

I spent five hours at the hotel with my kids after arriving from a late flight, feeling completely exhausted. We decided to go to the restaurant where some cakes were displayed in the fridge. My son saw one and was very eager to have a slice. When I asked the server for just a slice, he checked with another staff member, and I was told they don’t serve slices — only full cakes. What was even more disappointing was that they seemed to be discussing the price among themselves in their own language, seemingly deciding on a quote arbitrarily. All the while, my son was crying and struggling, and despite seeing this, the staff showed no concern or effort to assist. I left feeling incredibly disappointed and frustrated. This experience was far from family-friendly, and I would not recommend this hotel to families with kids. The lack of empathy and poor service was unacceptable.

Hotel was good! Beds were confy and hotel staff was great! Just the surroundings looked a bit sketchy but it was safe once we walked around