Hotel San Jacobo

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I liked the staff

A bit tired, but clean and comfy enough

It was a too old hotel. It needs a restoration. Parking is on the streets.

Free parking for our motorcycles in garage. Staff were brilliant. Cafe serving meals on site. Bus stop right out side for getting around €1 anywhere.

Believe to have gotten bedbug bites at this hotel, I would recommend avoiding if possible. Also sewage smell coming from the bathroom when we first walked in the room and continued for the rest of our stay

Buena comida es su restaurante los empleados muy agradables pero no a/c en los cuartos

Very convenient for access into and out of the town. Bars and restaurants nearby. Internally rather noisy, especially the plumbing and floors.

Good choice Friendly service Many choices to eat in the area

The staffs are very helpful and friendly. The only issue we had was that their restaurant is not open on Sunday’s.

Firstly this hotel was hard to find because our GPS could not locate it, as the addresss on Hotels.com website was incorrect. It is not Avenida San Lazaro , but Rua San Lazaro and whilst in Santiago de Compostela's city limits, it is in San Lazaro, a suburb about 10 km out of Santiago's central historic area! This is not a problem in itself, but the address on the website needs to change. Secondly the website also describes the hotel as only 2 floors, and the picture of the room shows 2 beds with nice modern white sheet covers and a base cover, this was also not our first experience. There is a 3rd floor that has loft like rooms with low sloping ceilings, this was the first room we were given. The carpet in this room was stained and old and the room was exceptionally hto. The beds were very low and did not look anything like the pictures on the website. We asked to change rooms, but the staff while sympathetic could not respond the first night as they were fully booked, however they did swap us into another room on the 2nd floor the next morning (2 night stay), this room was a big improvement and was similar to photos on the website. That all said, the hotel was good value for money, it has free parking outside, it has a bar which serves basic food, coffee and drinks. There is a bus stop right outside the hotel where you can catch a bus into Santiago for 1 E (about 15-20 min away) and there are plenty of other bars and restaurants in the area. The hotel is on the Camino.