Jan Luyken Amsterdam

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The look of the hotel itself was very nice. The aethestics and decor looked evelvated but the reception area was a bit weird to me. The reception are is just a large kitchen table area where two people sit there looking like two friends having a conversation. I was confused when I walked in. The amenities of free drinks and alcohol as well as free breakfast every morning was the best perk but outside of that I did not enjoy my experience at the hotel. I feel like I was catfished by the pictures on the website. I also think they management here is just plain messy. I had multiple issues with my reservation and I saw some other people who also had problems and I don't know if it was resolved. While the front desk people were nice, I feel like the communication to each other and me were terrible. I first called to ask to add an additional night to my stay. They don't allow phone reservations for some reason so I sent an email but never received a response but was told I'd be easily able to add a night when I arrived. They were suppose to have a note on file, but didn't. I ended up with the smallest room with an unpleasant bathroom that had mold on the walls for the craziest price. I also explained that I would like to be able to get my next room booked early because I'd be taking a day trip in the afternoon and wouldn't be able to check in until early the next morning. They said it was fine but the next morning, they marked me as a no show. And they mistook me for someone else

The breakfast, afternoon charcuterie and self serve cocktails were a wonderful addition to the great vibe and beautiful room.

We loved the location and the uniqueness of the property. A beautiful spot to stay with great amenities and great staff.

Lovely property with outdoor space and all the amenities one could want. Rooms are European sized (small) but well laid out and appointed

Appreciated the bar and the snack, breakfast. Busy at 8:30/9:00am but well done. The room was comfortable. A wonderful and convenient place to stay. I will be back when I'm back in Amsterdam. Highly recommend.

We loved staying here. They have a full self-serve bar that's entirely free, plus breakfast in the morning and snack in the late afternoon; all free! And there are tons of really lovely places to lounge and relax in. Definitely would stay here again if we are ever in Amsterdam. Also, the location was excellent. It's right next to several of the museums, and it wasn't more than a 25 minute walk from anything we wanted to see.

Even though the room was on the smaller side; it was a charming hotel with friendly staff

This hotel is fantastic. The staff really makes you feel that you’re part of a small community.

Breakfast was great. The selection was very good with fresh fruit, croissants, bread, eggs and meats and cheeses. And the coffee machine was amazing.

The staff were extremely helpful and went out of there way for you. The room was delightful and very comfy,