Barceló Maya Colonial - All Inclusive

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel is huge, lots of activities, and entertainment. Perfect for all age groups because there’s stuff for everyone to do. Recommend staying at the palace, colonial or caribe.

The hotel is great, well maintained , great location although a bit far from the airport but worth the trip, the buffet is very good as well, the only downside is the sargazo on the beach but other than that we had a great experience.

Every was good the hotel was really good

Resort was incredibly clean and beautiful. There was a ton to do so no need to schedule excursions. We saw/swam with sea turtles, octopus, stingray’s and many different fish right off beach. There is property is massive and the food is incredible at all buffets and restaurants. I promise you will not be disappointed.

We have stayed at this resort a few times, with our first visit being 16 years ago, and we still love this property. The grounds are beautiful, and you can see how hard the staff works every day to maintain everything so well. We had no problems booking à la carte restaurants for five restaurants.We simply made all the reservations at once for the entire trip. Our favorite restaurant was the Mexico Lindo restaurant, and our server, Rigoberto, was excellent and provided great service. We really enjoyed our stay. The weather was great, and although it was warm, there was a nice breeze every day that made the heat much more pleasant. The only downside during this trip was the ocean and seaweed situation. Every day there was a red flag, strong waves, cloudy water, and a lot of seaweed. The staff worked incredibly hard doing manual labor to clean the beach, but it seemed almost impossible to keep up with it. I truly wish a better solution or machine could be found because the workers have to do this difficult job in the heat, and the smell can be very unpleasant. As a result, we spent most of our time at the pool, which was still enjoyable. However, if you are someone who loves the ocean and beach (which is the main reason we choose this type of vacation) this may be disappointing. I understand this depends on the season and is not the resort’s fault, but I wanted future guests to be aware. Thank you, Barcelo, and thank you to all the hardworking employees.

Staff are unfriendly in all areas of resort. From check in staff to servers to room cleaners. I will never book at this resort again. Food is below average, they keep serving what looks like left over dishes.

Our whole group mostly agreed that the food was not good. The presentation was very nice. Our hood was around 40 people

The number of activities is huge. I like that! The food was Excellent. More effort to keeping the beach in good condition would help your cause. A better system for walk up bar service. Within our party of 6, all but one of us experienced que jumping, which led to arguments. Lines on the ground where people need to line up for drink service.

Large resort with lovely covered walkways throughout the resort. Very serene and family friendly. Several pools to enjoy and great snorkelling right off of the beach! Remember to bring beach shoes as the beach has some rocky areas. There is a doubled decker bus that runs every 15 minutes or so, that stops at the lobbies of each of the 6 sister resorts. You can also walk from one end of the sister resorts to the other end in about 20 minutes. Lots of choice at the food buffets and beach side snack bars. You must be dried off and wearing a shirt or other cover up clothing to eat at the beach side snack bars. You cannot take food back to the beach. The a la carte restaurants were all very good as well, lots of choice on the menus. Book your a la carte reservations at guest services immediately upon arrival. There is a mall in the middle of the resort with a Mexican Plaza next door for all souvenir shopping needs. Strikers is a sports bar (all ages welcomed) that is opened 24 hours a day with food and beverages available, located in the mall just off of the Caribe lobby. The only thing missing at this resort, in my opinion, is a coffee bar but there are different types of coffees available at the buffets and beach side snack bars. If you are looking for a relaxing place to unwind, this is the perfect resort!

The shoreline was very rocky, which made entering the water difficult. There was also a lot of seaweed, but the hotel staff diligently cleared it away, making our morning swims much more pleasant. The food was fresh and delicious, with a wide selection of fruits and vegetables. The rooms were clean, and the bed linen was fresh and clean as well. We had a wonderful time staying at the resort with our family.