El Mesala Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel is old and somewhat disorganized and not that clean, the food is good and it has s good location. Please do not book any tours with them, they not only overcharge you and tell you everything will be perfect since they want good reviews but the truth is after you pay they never answer your messages, if they come to do the tours they are always late and for the hot air balloons me and my family woke up at 4 because it was supposed to be at 5 and no one from the hotel answer or the guy who I booked with yunis even pick up after 40 minutes to finally tell me it was canceled which was a lie because I found out balloons dud fly that day and he didn’t even book that just to make you buy a package that its not even reliable

Room was extremely dirty, dusty and used. Linens were dirty, someone used the bathroom and was never cleaned. Extremely disappointed!

Great Nike location on the West Bank for trips to all West Bank activities. Friendly staff and great room rate with nice breakfast on the roof top terrace with views of Luxor temple and the Nile

Amazing location and Nile, Luxor temple views. Friendly and helpful staff, and good food and service. Fantastic juices from the juice bar.

I don’t understand why they don’t bring out your included breakfast all at once instead of doing it like it is a three course meal with the omelet as the last course. Staff need better customer service training instead of looking at “guest” like an ATM by certain staff. After giving out all tips with the head guy, this guy came back to ask for more once the head staff leaves. Said “need more tips for the chef.” No sleep to my last night of stay ( Thursday) as the roof top music is loud and did not stop till 1:30 am. Upon arrival they called another guy to make you sign up to their jack-up price tours but it does gives you the convenience and not to be hustle by the outside taxi operators or tour operators. Need to put a hot kettle in the room at least for access to hot drinks for those who needs it. Just FYI

I really enjoyed my stay and having previous been on the east bank the west was a very nice change and much calmer. The view is fantastic, and the beds and pillows very comfortable. As with everywhere in Egypt there is some noise, but I slept better here than anywhere else I stayed. Great location for visiting sites. Islam helped arranged trips and all the other staff were also very friendly and helpful. Dinner at the restaurant was very tasty and huge portions.

Very noisy air conditioner

Yet again an excellent day at the hotel. Staff very helpful and looked after your every need. Nothing was too much trouble. Same time next year!

My Stay in mésala was fine . Why you don’t asked about my expierence with the hot balloon reservation that was cancel. Would really appriciate that

Ahmed the hotel manager could not do enough for us. Everything we requested was no problem. He sent us a tour guide Mo who was excellent he was passionate about his home town Luxor and was very knowledgeable. Budget hotel with excellent staff. Would definitely recommend.