Pavillon Opéra Lafayette

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The bathroom was so small I had to sit on the toilet sideways because my legs couldnt fit if I sat forwards. I had to leave the bathroom door open to stand in front of the sink comfortably. I am not particularly tall or large. The bathroom just was that tiny. Several things were broken in the room e.g the toilet seat and the safe but no one came to fix these. They have an ant problem in the rooms coming out from old holes in the wall. We changed rooms but had ants in the next room as well. There is also a serious lack of sockets in the rooms so we had to choose between charging our phones or using the fan (there is no ac) Before travelling we tried to contact the hotel several times through the app and email. Hotels.com even emailed them on our behalf but we never got a single response. The location also wasnt as great as we thought it would be and we ended up spending a lot on taxis. The cleaners did a good job and the staff were friendly but that's about it

Although I was a little hesitant to book this hotel after reading some negative reviews, I wanted to share my experience in case it helps other travelers. If you’re an American visiting Europe for the first time, this hotel might be a bit of a culture shock and may not meet your expectations. European hotels, especially those in older buildings, are often much smaller than what many Americans are used to. If you’ve never stayed in a traditional European-style property before, it’s important to keep that in mind. For me, it was exactly what I needed. As a solo traveler, I found it clean, comfortable, and equipped with all the basic necessities. That said, the hotel is quite compact. The elevator is very small, and the shower space is limited, so travelers who are on the thicker side may not feel comfortable. I had a very large bag and it was very tight for me in the elevator. However, if you’re traveling light, don’t mind walking to public transportation, and are looking for a reasonably priced place to stay, I think this hotel is a great option. The staff were extremely kind, welcoming, and helpful throughout my stay, which made a big difference. And it smells of fresh baked croissants in the morning! Considering the price, I felt the hotel did an excellent job. Overall, I had a positive experience and would definitely stay here again.

The staff was welcoming, helpful and friendly . The room was clean and the bed really comfortable. With paper thin walls…. Quiet street at night. The bathroom/toilet/shower was tiny, I mean extremely super super tiny… Unfortunately our room was just above the smoking area and we couldn’t open the window when someone was smoking below. It was perfect for just two nights. Breakfast area is really small , but the quantity and quality of the food was good.

Terrible room, extremely uncomfortable and small, bathroom so small I couldn't even fit in the shower or sit on the toilet without being up against the wall or cabinet. The room was not clean either and the maid service didn't come everyday

Salle de bain ridicule, sale, murs avec moisi, isolation phonique inexistante, très humide.

Check-in was easy, however the washroom had a bad smell which got worst every day (smelt like bad water) and the bedsheets had stains and hair on them.

The brakfast was good for the price, the room was a little smal but the staff was awesome. The italian restaurant around the corner was the star of our stay. Noise is a little loud but that is not an issue to me I'm a heavy sleeper.Location is good.

Ok

Room was tidy and neat, the shower room was on the small side, and I couldn't really move around in it (best suited from slim builds), though perfect for a short stay. I was worried about being located right next to the lift but had brought earplugs just in case and all was fine. Enough storage area as well, overall a really pleasant stay in room 40. All staff members I spoke to were lovely.

Property in need of modernisation and refurbishment. Bathroom had some mould and cracks in the tiling. Room was incredibly hot and had no windows that could be opened. Our room was on the ground floor so you could open the doors but only when youre in the room. You couldnt leave it open and go out or overnight. The bed was very hard, but this is individual choice.