Ella Crest by Aloft

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The "Loft" was in the basement.. no windows. Maybe they just opened up as no

Was folled by the Aloft chain when booking this hotel. It's poorly run by unprofessional staff.The private villas are remotely situated, access is very difficult and there is also a feeling of insecurity. A lace tied to a door was used as lock. The mattress and pillows in villa are uncomfortable and smells. Very difficult to get transport for city and other attractions. Will not come there again.

Stayed in one of the cabins which had a nice view of the trees and mountain, saw lots of monkeys in the trees. Pool was a short walk from the room and peaceful with nice views. Staff were all very helpful making sure we were comfortable. Wifi connection in cabin not great but good connection at restaurant.

My stay at Ella Crest by Aloft was truly wonderful. The location is perfect with breathtaking views, and the property itself is very peaceful and beautifully designed. The rooms are modern, clean, and comfortable, and the staff were extremely friendly and helpful throughout my stay. The pool area is especially beautiful and relaxing. Overall, a fantastic experience – highly recommended for anyone visiting Ella!

I had the pleasure of staying one night at Ella Crest by Aloft Hotel, and it was a truly delightful experience from start to finish. The property is located in a serene spot with breathtaking views of Ella's lush hills and misty landscapes. Even though my stay was short, the peaceful setting immediately made me feel relaxed. The building is modern yet blends beautifully with the natural surroundings, giving it both comfort and charm. My room was clean, spacious, and thoughtfully designed. The bed was very comfortable, and the amenities provided were more than enough for a comfortable stay. The attention to cleanliness and detail was evident throughout the property. What stood out the most was the hospitality. The staff were warm, welcoming, and always ready to assist with genuine smiles. Their professionalism and friendliness made the experience feel personalized and special. The food was also excellent, with fresh and flavorful options that exceeded my expectations for a boutique-style property. Although I only stayed for one night, it was a memorable visit, and I would highly recommend Ella Crest by Aloft Hotel to anyone visiting Ella — whether for a short getaway or a longer holiday. I'm already looking forward to returning in the future for a longer stay!