Frost Apartments by Heimaleiga

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean room which was very cosy. Bónus nearby helped and plenty of parking nearby

Good

Our stay was fantastic and the support team through the chat feature was excellent! They answered our questions in a timely manner. We will defiantly be staying her again.

The place overall was nice and had good communication, it was a bit small and it at times was quite noisy, there was also a massive party outside in the early hours of the morning and the staff will not take any part in calling police or putting a stop to it for their guests. A local resident instead had contact the police to stop it. The problem is that most people staying there have no cellphone and contact the police in those types of events, so the staff should really help and assist at all times.

Easy to find location, easy to access, room codes were sent quickly. Had rooms for luggage storage. All great. The rooms were very clean and modern, had everything we needed for a few days In Reykjavík! The bed was very comfortable and black out curtains helped with a great nights sleep. Easy check out Perfect thank you

I liked that there was a supermarket 2 mins away.

Convenient location, limited freeparking, well equipped kitchen, many eating options nearby. Building looks tired from the outside, but was fresh and modern inside.

Really want to post an accurate and fair review. If you are on a very tight budget and being able to cook is the most important thing for you then these rooms would work well. Also if youre only there for a day or two so not much stuff with you. Good points : kitchenette is very well equipt, great mini dishwasher, coffee machine Shower is large and great pressure. Comfy bed and blackout curtains. Bad points: 100% the smallest room i have ever stayed in. You cant even walk down the side of the bed without turning sideways. To fit in the kitchenette, they got rid of any clothes storage. Theres no wardrobe or drawers, just some hooks on the wall - 5 hooks but only 3 hangers?? Change over of towels wasnt provided, i had to get them myself. Room was situated right above the front door so the room basically shook every time someone came and left. The windows only opened an inch and there was no temperature control in the room. If you really want self catering and you dont mind the 30 min walk to Harpa, this is a great budget option. I personally wouldnt stay there again. I think calling them "apartments" is quite misleading. Its a studio room.

Clean and newly remodeled facility. Only suitable for travelers with very light luggage, hardly have any storage. 24/7 online chat is just a joke, no response even though the system said someone with reach out shortly!

We were locked in the elevator had to call 911. Then the front door broke and no guests could get in or out. Then the fire alarm went off in the middle of the night. When I called customer service to seek some compensation they attempted to tell me that it wasn’t their responsibility that the elevator in the hotel broke and the emergency call button wasn’t working.