Novotel Sihanoukville Holiday Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff are very friendly

Wonderful staff. Fantastic breakfast. 10 out of 10.

Superb. Very nice hotel on the beach with two swimming pools. Quite a lively Friday night performance, dancing, dinner. Super friendly & helpful staff. Walked around the area at night with no problem. 7/11 across the street. Some minimarts & eateries. Casinos if that is your thing. Not mine. The breakfast was crazy excellent. Did not expect. Vast displays of dishes to fill two rooms. Tastiest yogurt I’ve ever had. Nice self-serve expresso, latte, coffee machine. Had dinner at at a Chinese restaurant a few blocks away.

We stayed for one night to make sure we caught our return flight back to London. We did not use any of the hotel facilities apart from eating at their Grill Bar. Nothing stood out apart from the decor in the lobby area. We had to call housekeeping to provide us with towels as there weren't any in the room. The curtains didn't cover the entire windows letting in light.

Room and hotel were AMAZING! The only negative is the food (other than breakfast) is very limited ! Mostly just deep fried food !

Small beach . The room is clean . Good breakfast

Great service, immaculate room, beautiful setting. Best hotel in Sihanoukville by far!

great quality

I would like to compliment Mr. Virak, who has made my stay at Novotel Sihanoukville extremely pleasant. Mr. Virak always anticipates my needs, puts himself in my shoes, and goes the extra mile to make sure I am comfortable. His service is beyond thoughtful and truly exceptional. On Day 1, when I needed a quiet spot for a meeting, he patiently followed me from the restaurant to the lounge and finally to the lobby—just to help me find the perfect quiet corner. He even brought me an extra table for my laptop, turned down the music, and checked in on me every hour to ensure everything was okay. On Day 2 during breakfast, he saw me with my laptop and, knowing I needed to work, offered me a seat in a closed area for some peace and quiet. He was so attentive to every detail—asking if he should turn on the lights to reduce glare from my screen, checking if I needed anything to eat or drink, and even closing the door for me when he noticed more people walking past. Later that evening at the beach bar, while I was working again, he noticed I hadn’t plugged in my charger. He quietly brought me an extension cord and asked if I needed to charge my laptop. That level of attention is rare. As a trainer, I’m honestly very impressed by Mr. Virak’s dedication and attentiveness—so much so that I will be using his service as an example in my future customer service classes. I hope this message can be passed along to him, e truly he made a lasting impression on me.

Staff was great and professional. Excellent buffet as well