Gladstone House

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A perfectly enjoyable stay in a cool area with great bars and restaurants. Hotel has a lot of history and it was great to see that history scattered around the hotel in different forms. The original- still working- elevator was wonderful. Staff were always helpful and accommodating. The pool table on floor 3 was a great amenity to have and we played many enjoyable games. The hotel acknowledged my Platinum Status with a bottle of decent red wine (and card) from the Niagara region which was great. The room was a deluxe corner with dual aspect views. The room was lovely with lots of light, good AC, a good sized fridge and even better, big mugs for tea along with a coffee machine. The bathroom was decent with a solid shower and nice toiletries. The control to raise and bring down the blinds was fun and very helpful due the numerous windows. The letdown with the room, especially as we booked the highest tier to get a dual aspect for light and sense of openness, were the very dirty windows which spoiled the view and feel very of the room very much. The Wi-Fi cutting out quite often was also a negative, even more so when you wish to do a bit of work. Overall, it was an enjoyable stay.

Staff was great, extremely helpful. Great location

This is my second stay at the Gladstone and I couldn’t wait to get back. It’s such a unique boutique experience. The rooms are wonderful and guests receive complimentary gifts. The location is perfect and close to great places to eat. You can walk or take the cable car. My brother lives very close a 10 minute walk away. I would go again and highly recommend it.

Convenient location. Staff were welcoming and helpful. Room was very "compact". Had a great meal in the pub/restaurant.

Frida at the front desk reception was the best! She helped me out a lot during the stay. She went above and beyond to ensure everything was perfect with my room and requests. She is so sweet and caring and I think is an amazing part of the Gladstone Hotel’s team. Thanks for everything you are truly appreciated! The stay and the room was exceptional!

Hotel is clean, comfortable and service was great. If I would have to say something negative is that you can hear the noise outside when you are in our room but it is expected with an old hotel. I would recommend this hotel to anyone that isn't a light sleeper.

Our room faced the street, and it was extremely noisy both during the night and in the morning.

It was fine.

Cool hotel. Would def stay again

Loved this place. Have stayed several times and it never disappoints