Sapporo Noboribetsu Hell Valley & Showa Shinzan Bear Ranch Day Trip

• Live tour guide, Driver: English, Chinese, Japanese
• Transport: Car
• Admission: Noboribetsu Hell Valley, Lake Hill Farm
• Extra fees: Parking fees, Environmental fees, Fuel fees

• Meals
• Admission
• Accommodation
• Gears & Equipment
• Tax & discounts
• Insurance
• This itinerary does not include admission tickets to Showa Shinzan Bear Ranch. If you wish to visit, please pay the fees yourself. Reference ticket prices: Adults (junior high school students and above) 1,000 JPY, person, Children (6 years old and above) 500 JPY, person. Actual charges are subject to the announcements at the scenic spot. You can also purchase brown bear feeding experience food at your own expense within the park. Reference prices: cookies 200 JPY, bag, apples 300 JPY, bag. Please pay the fees yourself, and actual prices are subject to on-site announcements.
• This itinerary does not include snowmobile experience fees. Reference prices are: 15,000 JPY, hour for a single snowmobile, and 20,000 JPY, hour for a double snowmobile. Experience fees must be paid on-site, cash only. The actual charges are subject to on-site announcements. If the activity cannot be experienced due to weather, venue maintenance, or other force majeure factors, the itinerary will be uniformly adjusted to visit the Lake Toya SAIRO Observatory. Thank you for your understanding.
• Does not include other personal consumption
• Special arrangement
• Services vary based on customer selection

Additional information

Other Reminders

• 【About Showa Shinzan Bear Ranch】 This itinerary does not include admission to Showa Shinzan Bear Ranch. If you wish to visit, please pay the fees yourself. Reference admission prices: Adults (junior high school students and above) 1,000 JPY/person, Children (6 years old and above) 500 JPY/person. Actual charges are subject to the park's on-site announcement. You can also purchase brown bear feeding experience feed at your own expense within the park. Reference prices: Cookies 200 JPY/bag, Apples 300 JPY/bag. Please pay the fees yourself. Actual prices are subject to on-site conditions.
• 【About Snowmobile Experience】 This tour does not include the snowmobile experience fee. Reference prices are: single snowmobile 15,000 JPY/hour, double snowmobile 20,000 JPY/hour. The experience fee must be paid on-site, cash only. The actual charges are subject to on-site announcements. If the activity cannot be experienced due to weather, venue maintenance, or other force majeure factors, the itinerary will be uniformly adjusted to visit the Lake Toya SAIRO Observatory. Thank you for your understanding.
• 【Regarding itinerary time】 According to Japanese law, Japanese drivers' maximum daily working hours must not exceed 10 hours. The tour guide may appropriately adjust the itinerary order and stopover times based on the traffic and on-site conditions of the day.
• 【About Pre-trip Notification Email】 We will send an email the evening before your departure, between 20:00–22:00 (Japan time). The email will include: guide contact information, driver details, meeting point map, and important notes. Please be sure to check your email, including your spam folder. If you are traveling during peak season, the email may be slightly delayed; we appreciate your understanding. If you receive multiple emails, please refer to the latest one.
• [About Seating Arrangements] This itinerary is for a group tour, and seats are arranged on a first-come, first-served basis. For special requests, please note them when placing your order; the final arrangement will be subject to on-site coordination by the tour guide.
• 【About Group Tours】 This itinerary is a group tour activity, and guests from different countries or speaking different languages may travel with you in the same vehicle. We hope you can embrace diverse cultures and enjoy the variety of the journey.
• 【Regarding Meeting Time】 Please be sure to arrive at the designated meeting point on time. As this itinerary operates on a shared car basis, late arrivals cannot be waited for and no refunds will be issued. Any costs or liabilities incurred due to late arrival will be borne by you. Thank you for your understanding.
• [Regarding Force Majeure Factors] In the event of itinerary delays caused by irresistible factors such as weather or traffic, the guide will flexibly adjust the itinerary sequence on-site, or shorten/cancel the停留时间 (stay time) at some attractions as appropriate, to ensure travel safety. We will do our best to provide you with the best experience. Thank you for your understanding.
• 【Regarding Luggage】 Each traveler may carry 1 standard piece of luggage free of charge. Please note this in the "Special Requirements" when placing your order. If you bring luggage temporarily without prior notice, it may cause insufficient space in the vehicle, affecting the safety and comfort of others. The tour guide has the right to refuse your boarding, and the fee will not be refunded.
• 【About Vehicle Models】 We will arrange suitable vehicle models (such as commercial vehicles, medium-sized buses, or large buses) based on the actual number of travelers. Specific vehicle models cannot be designated.
• 【Regarding leaving the group midway】 This itinerary is for a group tour, and you cannot leave the group midway or depart early. If you leave the group midway on your own, the remaining itinerary will be considered automatically forfeited, and no refund will be given. Any problems or expenses arising from this will be borne by you.
• [Arrangements after the trip] The above times are for reference only, as the end time of the trip may be affected by uncontrollable factors such as weather and traffic. We recommend that you do not arrange other tight schedules (such as flights, performances, or appointments) on the same day. We will not be responsible for any losses caused by delays.
• 【Regarding travel for seniors or pregnant women】If the registrant is a senior over 70 years old or a pregnant woman, a liability waiver must be signed to ensure safety and improve relevant protection procedures. Please make a note in the "Special Requirements" field when booking. We will send the liability waiver document via email after receiving your order. Please sign and return a photo of it in advance to complete the registration process.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women

What to bring

• Cash

Accessibility

• Child seats are not available
• This activity is not wheelchair-accessible

Vehicle & luggage info

• Luggage allowance: 1 pieces of standard-sized luggages

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: The activity cannot follow the itinerary
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• To reschedule or request a full refund, please contact the supplier/operator: xuxi19213@gmail.com

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Free for children aged 0-2 as long as they will not occupy separate seats
• Children aged 3+ will be charged the same rate as adults
• This activity requires a minimum of 4 participant(s). If the minimum is not met, you can book an alternative date or request a full refund