Hokkaido Seasonal Natural Tour: Asahiyama Zoo, Blue Pond, Shirahige Falls/Shikisai-no-oka/Ningle Terrace Day Trip (Departure from Sapporo)

* Please note: The Winter Fairies Terrace may not be accessible due to various force majeure factors. It has been confirmed that it will not be accessible from January 4th to 11th. In this case, this attraction will be changed to Blue Pond.

• According to Japanese law, the vehicle's usage time must not exceed 10 hours. Therefore, the tour guide may adjust the itinerary according to the actual situation of the day. Thank you for your understanding.
• Hokkaido in winter has heavy snow. We will proceed with the tour as usual unless we receive a notice from the Transportation Bureau that the tour cannot be operated due to extreme weather. If the itinerary is reduced due to sudden weather conditions on the day of departure, please understand and be aware.
• Please be aware that since this activity is a group tour, guests of other languages may be traveling in the same vehicle as you. Thank you for your understanding.
• We will send an email to guests between 20:00-21:00 the day before departure to inform them of the tour guide and vehicle information for the next day. Please check it in time. Emails may be mistakenly placed in the trash. If it is a peak season, the email sending time may be delayed. We apologize for any inconvenience caused. In special cases, if you receive multiple emails, please refer to the latest email.
• We will do our best to arrange seat requests, but since this tour is a shared ride, seat allocation mainly follows the principle of first come, first served. If you have special needs, please inform us in the remarks and we will do our best to arrange a suitable seat for you. The final arrangement is subject to the coordination of the tour guide on the day. We hope to get your understanding and tolerance. Thank you for your understanding.
• Due to the long journey, the actual arrival time will be affected by traffic and weather. The above time is only an estimate. Please avoid arranging other activities after the day's itinerary. We will not be liable for any losses caused by delays. Thank you for your understanding.
• During peak tourist season or other special circumstances, the departure time of the itinerary may be earlier or slightly delayed. The specific departure time is subject to the email notification the day before departure. Please be prepared in advance.
• Since the one/two-day tour is a shared ride, please be sure to arrive at the meeting point or attraction on time. No refunds will be given for late arrivals. Any incidental expenses and responsibilities incurred due to lateness shall be borne by you. Thank you for your understanding.
• In the event of severe weather or other force majeure factors, the park may adjust the operating hours of the amusement facilities or the program performance time without prior notice, or even cancel the operation and performance of some projects. Thank you for your understanding.
• This product may be adjusted according to weather and other factors. To ensure your safety, staff have the right to ask guests to suspend outdoor activities and communicate with you to make other arrangements. The specific situation is subject to the actual situation on the day.
• The traffic, sightseeing and stay time involved in the itinerary are subject to the actual situation on the day. In special circumstances (such as traffic jams, weather reasons, etc.), the tour guide may, without reducing the attractions in the itinerary, adjust the order of play reasonably after considering the actual situation and obtaining the consent of the guests.
• Each guest can bring one piece of luggage for free. Please note it in the "Special Needs" section when placing the order. If you do not inform us one day in advance, it may cause crowding in the carriage and affect driving safety. The tour guide has the right to refuse you to board the bus, and the fee will not be refunded. Thank you for your understanding.
• We will arrange different vehicle types according to the actual number of travelers. The vehicle type cannot be specified. Thank you for your understanding.
• During group tours, it is not allowed to leave the group early or leave the group midway. If you choose to leave the group midway, the unfinished part will be regarded as a voluntary abandonment and no refund will be given. You will be responsible for any accidents that may occur after leaving the group or leaving the group. Thank you for your understanding.
• Seasonal limited activities (such as cherry blossoms, autumn leaves, special flowering seasons, lightings, fireworks displays, snow scenery viewing, hot spring season, festival activities, etc.) are greatly affected by climate, weather or other force majeure factors. The specific arrangements may be adjusted. Therefore, please refer to the official notification. If we do not receive an official notice to cancel the event, we will arrange it according to the original plan. If the flowering period or special activities cannot meet expectations, no refund will be given. Please be aware.