Akumal & Cenote Ocean Tours Half-day Marine Life & Adventure Tour

Additional information

For Sea/Lake Tours

• Please be mindful not to feed the marine animals, walk on corals, or engage in any activity that may damage the marine ecosystem
• Swimming skill is not required to participate as the operator provides high-standard safety equipment and experienced instructors to ensure an enjoyable and safe experience

Other Reminders

• You may take your own photos or videos on the tour, but while snorkeling, your equipment must be securely attached to your body (e.g., with a wristband). Non-professional cameras are permitted at no cost at archaeological sites, while there is a fee for video cameras, GoPros, tablets, and selfie sticks, payable at the box office
• Although hassle-free transportation from your hotel or Airbnb is recommended, guests can drive and park at a designated meeting point. Transportation will be provided between activities, and you will be returned to your car after the excursion. Please note that parking fees are not included, and contact customer service if planning to bring your own vehicle
• Bilingual guides are available, allowing excursions to be offered in different languages on specific days: English and Spanish (Everyday), French (Mon+Wed+Fri+Sat), German (Tue+Thu+Sun), Italian (Tue+Thu), Dutch (Sun), Polish (Mon) Portuguese (Sat). Please contact the operator contact number for extra information.
• Please note that only small bags with personal items needed for the excursion are allowed; suitcases and backpacks cannot be taken on the coach
• Please contact the operator before booking if you would like to be dropped off at a different location and they will check if it is possible to accommodate your request.
• For safety purposes, it is not recommended for women more than 1 months pregnant, children aged 0-1, and anyone that has heart disease, back problems, disability, difficulty walking or excersing to participate in this activity

Attraction information

• Akumal
• Opening hours:
• Monday-Sunday:
• 08:00-13:00

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• The following items are prohibited: drones / professional video equipment
• Water skill Level Requirement: Beginner
• The activity is not recommended: heart disease / other serious medical conditions / pregnant women
• The activity is unable to accommodate the following dietary requirements: Halal certified
• Pets are prohibited
• The activity is allowed for: heart disease / other serious medical conditions / pregnant women / PWDs (persons with disabilities) / elderly / infants

What to bring

• Change of clothes / Sunscreen / Caps or hats / Swimwear / Cash / Towel / Water bottle / Valid ID
• Official identification with photograph of the holder of the credit card with which the payment was made

What to wear

• Swimwear, Longsleeve dry fit shirt recommended, shorts.
• Comfortable shoes
• sandals

Accessibility

• This activity is not stroller and wheelchair-accessible

Vehicle & luggage info

• Vehicle option: Group of 1 - Van
• Passenger capacity: 12 passengers excluding the driver

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund

Booking changes policy

• Change are allowed until 12 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Children aged 0-17 must be accompanied by a paying adult
• Children aged 12+ will be charged the same rate as adults
• Important: Infants and children must be included in the passenger headcount
• Free for children aged 0-4
• Participants aged 4-11 are considered children, based on their official ID
• Children under 4 years old are considered infants, based on their official ID
• Most of the transportations fits 12 persons but some of the excursions involve boat trips, which may have specific capacity limitations
• This activity requires a minimum of 2 participant(s). If the minimum is not met, you can book an alternative date or request a full refund
• Group size: 2-12 participant(s)