Fullmetal Alchemist Exhibition | Hong Kong Station

FAQ Q: When can I enter the exhibition? A: The exhibition period of “Fullmetal Alchemist Exhibition | Hong Kong Station” (Hong Kong Station) is from April 30 (Tuesday) to June 11 (Tuesday), 2024, and the opening hours are 10:00 – 22:00

Q: Where is the exhibition location? A: The exhibition location is Anima Tokyo (Incubase Arena), 1st Floor, Sunport Centre, 30 Canton Road, Tsim Sha Tsui, Hong Kong

Q: Are there any age restrictions for the exhibition? A: There is no age limit for the exhibition content. However, since there will be various audio and video effects in the exhibition, it is recommended that children under 10 years old be accompanied by their parents.

Q: Do children need to buy tickets to enter? A: Children over 90cm tall or over three years old need to purchase a ticket.

Q: Is there a ticket counter on site? A: There are automatic ticket vending machines on site for those who have not purchased tickets. All official online ticket purchasing platforms also operate 24 hours a day.

Q: How to purchase tickets? A: This event only provides online ticket purchasing and on-site ticket vending machines. Currently, official online ticket purchasing platforms include Klook and other officially recognized ticket purchasing platforms. Please do not purchase tickets on platforms other than those mentioned above. If you have any ticketing questions, please email to info@incutix.com.

Q: Are tickets only accepted for one visit? A: Yes, each ticket can only be entered once. If you want to re-enter for any reason, you must purchase a separate ticket.

Q: Where can I redeem package products? A: Redeem in the exhibition merchandise store area, and a valid QR code must be verified when redeeming.

Q: Can I shoot and record videos inside the venue? A: Only photos can be taken in the exhibition area, and no audio or video recording mode is accepted. If discovered, the organizer reserves the right to request that the recorded video be deleted.

Q: If I fail to enter the venue as scheduled after purchasing a ticket, can I apply for a refund? A: No, you can only change the playing date once.

Q: If I am unable to enter the venue due to bad weather (such as a black rainstorm warning or gale signal No. 8 or above) on the day I purchased the ticket, can I apply for a refund? A: No, only the entry date can be changed. If the ticket purchase date falls on the last day of the exhibition, it will be arranged separately.

Terms and Conditions

• The recommended visiting time is 45 minutes.
• Only a maximum of 80 people can enter "Fullmetal Alchemist Exhibition | Hong Kong Station" every thirty minutes.
• The two people who purchase the early bird two-person discount ticket must enter the exhibition venue together. *Due to experience and safety considerations, this exhibition is not recommended for infants under 1 year old.
• Smoking and eating are strictly prohibited in the exhibition venue.
• Audiences should not stay in a single area for a long time to avoid crowd gathering.
• There is no storage service for items at this exhibition. Please do not bring any food, drinks, long straight umbrellas, large backpacks, suitcases, bicycles, skateboards, selfie sticks, baby strollers, dangerous or explosive items or other small means of transportation into the venue.
• For the safety of you and other visitors, please do not bring sharp-edged and/or harmful objects into the venue.
• For the safety of you and other visitors, please do not run, climb or do any dangerous actions in the venue.
• To ensure the safety of visitors, please follow the instructions of venue staff. Please do not touch the three-dimensional sculptures in the exhibition and do not lean on the walls in the exhibition.
• Light and shadow projection effects and sound effects will be installed in the exhibition venue. Visitors must ensure that their health conditions are suitable for entering the exhibition venue. If you feel unwell during your visit, please notify on-site staff for assistance.
• You should take care of your personal belongings in the venue. Always act within your capabilities.
• The organizer does not assume any responsibility for personal belongings lost at the venue and/or personal injuries caused by actions during filming.
• You agree that videos recorded at the venue, including your portrait, may be selected by the organizer for internal promotion and/or external publicity purposes.
• If any person, including those under the influence of drugs or alcohol, attempts to harass others in the venue and/or refuses to abide by these rules and regulations, venue staff have the right to ask the violator to leave "Fullmetal Alchemist Exhibition | Hong Kong" Station” range.
• If "Fullmetal Alchemist Exhibition | Hong Kong Station" must be suspended due to weather, safety, maintenance or other reasons, the organizer reserves the right to close the exhibition immediately without further notice.
• In case of any dispute, the organizer reserves the right of final decision.
• When entering for a visit, please follow the queue lines and staff instructions. When there are large crowds, control will be implemented. Please follow the instructions of the staff and wait in line to enter the venue.
• In order to maintain the safety of the exhibition venue, it is strictly prohibited to run, play, damage scenes or on-site equipment, and attack staff in the exhibition area. If any damage occurs, compensation will be paid according to the price. If there is any inappropriate behavior and the advice fails, the organizer has the right to ask to leave the venue without any discussion, and no compensation or refund of ticket fees will be given.