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Bored of baking banana bread? Try a virtual wine class!

Book a virtual wine experience, receive the wine directly to your door and you'll be in with the chance to win a champagne experience at The Shard!

How to win a champagne experience at The Shard

A first-timer’s guide to virtual wine tasting

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Terms & Conditions


    1. These terms & conditions (the “Terms”) apply to all participants in the Win a Champagne experience at the Shard promotion (the “Promotion”).
    2. The organiser of the Promotion is [KLOOK TRAVEL TECHNOLOGY (UK) LIMITED], a company registered in England at 100 New Bridge Street, London, United Kingdom, EC4V 6JA (“KLOOK”).
    3. By entering the Promotion you confirm that you have read, understood and agreed to these Terms and Conditions (the “Terms”) and that you consent to the processing of any personal details you submit by KLOOK in accordance with its Privacy Policy.

    ELIGIBILITY FOR ENTRY 4. The Promotion is only open to residents of England, Scotland and Wales aged 18 or over. 5. Entry to the Promotion is free of charge. 6. The directors, management and employees or contractors of any entity within the KLOOK Group and any third party involved in the organisation of this Promotion, as well as their immediate families, are not entitled to participate in the promotion. 7. Only one entry per person will be accepted. 8. KLOOK at its sole discretion may disqualify any entrant to the Promotion where it suspects that the entrant has breached any of these Terms.

    HOW TO ENTER 9. In order to enter the Promotion, simply book a virtual wine experience on the KLOOK platform in February and ensure you are opted in to marketing emails. 10. Entries will be accepted from 18:00 [GMT] on 4th February 2021 (the “Commencement Date”) to 23:59 [GMT] 28th February 2021 (the “Closing Date”). Entries received before the Commencement Date or after the Closing Date will not be accepted. KLOOK shall not be responsible for any entry submission failures caused by technical errors. 11. By entering the Promotion, you hereby warrant that your entry does not contain any content which (a) is plagiarised from or otherwise infringes the intellectual property of any third party or contains any third party material or content for which you have not obtained all necessary licenses, consents and/or approvals; (b) is defamatory, obscene, indecent, pornographic, abusive, liable to incite racial hatred, discriminatory, blasphemous, in breach of confidence and/or in breach of privacy; (c) constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or (d) is technically harmful (including, without limitation, containing computer viruses). 12. By entering the Promotion, you hereby grant to the KLOOK Group (and its agents and partners) a perpetual, non-exclusive, royalty-free license to use your name, image, likeness and your entry (including without limitation any text, graphics, photographs comprised therein) for the purposes of promoting and/or marketing the KLOOK brand and business.

    DETERMINATION OF WINNERS 13. The winning entry will be picked at random. 14. The winner will be contacted by email no later than 30 days following the closing date for confirmation that they accept their prize and for any supporting information or actions that may be required, including without limitation, provision of booking preference details. Failure to provide such information to KLOOK’s satisfaction within 7 days of receipt of the email may result in the prize being forfeited and KLOOK choosing to re-run the selection process to choose an alternative winner. If you object to any or all of your surname, county and winning entry being published or made available, please contact KLOOK at ellie.gregson@klook.com]. In such circumstances, KLOOK must still provide the information and winning entry to the Advertising Standards Authority (or equivalent) on request. 15. Failure to comply with the requirements set out in these Terms may result in a winner being disqualified and an alternative winner being chosen in their place. In addition, KLOOK reserves the right at its sole discretion to refuse to award any prize to any winner who has or, is deemed likely to have, violated any term or rule outlined in these Terms, gained unfair advantage or won the Promotion using fraudulent or unfair means.

    THE PRIZE 16. The prize consists of 2 adult entry tickets to The Shard and 2 glasses of champagne. The tickets will be valid until Dec 31 2021 and subject to availability. Please note that re-opening of The Shard is dependent on Government guidelines. 18. The value of the prize is based on the recommended retail value or market value as at the time of being awarded. The prize is non-refundable, non-transferable and no cash alternative will be given. Where any element of the prize is unavailable, an alternative of equal value will be provided. Any extra costs beyond the value of the prize as outlined in these terms will be the responsibility of the winner. 19. In the event that the winner, for any reason, does not accept the prize or any element thereof, then the prize (or the relevant element) will be forfeited by the winner and neither cash nor any other form of compensation will be supplied in lieu of that forfeited prize (or the relevant element). 20. KLOOK accepts no responsibility for any tax implications that may arise from accepting any prize and advises entrants that independent financial advice be sought in the event of winning. Any extra activities and costs beyond the specified prize will be the responsibility of the winner, including obtaining travel insurance to cover healthcare, lost baggage and other related travel costs. 21. By accepting a prize, the winner accepts full and complete responsibility for their own safety and welfare at all times and, to the fullest extent permitted by law, agrees that KLOOK shall not be liable or responsible for any risks or damages associated with or arising out of the winner’s acceptance of the prize.

    GENERAL 22. If you would like to receive a copy of these Terms free of charge, please contact us at the address set out in clause 2 above or at ellie.gregson@klook.com 23. All selections and decisions made by KLOOK in conjunction with this Promotion are final and binding and no discussions will be entered into or correspondences entertained in this regard. 24. KLOOK shall be entitled to terminate or modify the Promotion or these Terms at any time prior to the Closing Date by publishing any such modification or termination on the relevant KLOOK website or otherwise communicating it in writing to entrants. 25. If any act, omission, event or circumstance occurs which is beyond the reasonable control of KLOOK and which prevents KLOOK from complying with or fulfilling any element of these Terms (“Force Majeure Event”), KLOOK will not be liable or responsible in any in respect of such Force Majeure Event. 26. Except in respect of liability for death or personal injury caused by its negligence, for its fraud or fraudulent misrepresentation or for any other liability which cannot be excluded by law, KLOOK will not be liable for any losses, damages, expenses, costs or claims arising out of or relating to the Promotion or the use of any prize, whether in contract, tort (including negligence), breach of statutory duty or otherwise. 27. This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram and you release Facebook and Instagram in full from any liability which may arise relating to your participation in the Promotion. 27. These Terms and the Promotion are governed by the laws of England and are subject to the non-exclusive jurisdiction of the courts of England.

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