Homewood Suites New York/Midtown Manhattan Times Square

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We have been coming to Homewood Suites for approximately the last six years. We love the proximity to all the areas of NYC. This year did not disappoint. I would like to give a huge Thank You to Jossty. What an exemplary employee at the property. He was genuine and an overall great person.

I first love how the staff was very friendly, polite and caring. I love the rooms, large comparing to other hotels I have stayed in in that surrounding. Love the Kitchenette - 2 burner stove, large refrigerator, dish washer, Microwave and the Plates, utensils and Pots. Bed was comfortable. The breakfast was not bad for a continental breakfast also included in your stay. Room service was every other day but if you needed anything, you could call room service for it. Bathroom was good size. Area was wonderful, steps away from 8th Avenue where everything basically is. Love that we could walk to and from Penn Station and local Train and Bus service. Lobby always have cold beverages and snack offered to guest. Elevator was fast. Did not care too much for Pillows on the bed, too soft and light. Did not like the shower space, very small but not a big deal. The breakfast area was overcrowded but it works. Love hotel overall and would stay there again.

Everything

Hotel was lovely. Staff were incredibly friendly and helpful. The only criticism was that the wifi was a bit slow, and that the beds were made incorrectly in both of our rooms (mattress protectors were used as blankets and we ended up sleeping less well).

We had a full kitchen with fridge, stove, dishwasher. Didn’t use it much, but great it was there. The fridge made a loud buzzing when it cycled on, the staff came and unplugged it, then took one of our three nights off the bill. Enjoyed the rooftop terrace. Well above average continental breakfast. Convenient Midtown location. Would stay here again.

We had amazing time . The staff was excellent. Our room was clean.

We researched a lot before making this trip we traveled with 2 teens and 3 large suitcases. Looking for a room with ample space to set up our luggage and still comfortable to walk around and not feel claustrophobic. This room was great. The breakfast was much more than we expected and there is plenty of food for everyone. You can eat there or take back to your room in to go boxes provided. The staff is extremely helpful and always cleaning up quickly after guests leave. Josttyn was very kind and always had a smiling face. He always offered to take our plates and his customer service is top notch. The staff at the front desk helped hold our luggage and always with a smile. The hotel is very clean and location was key. We stayed for a week and it was perfect to hit everything we wanted with stations nearby and plenty of food options and stores for small items we needed. We will definitely be back to stay again!

Good location and breakfast, along with free coffee and cookies. Staff always friendly and helpful. Good sized room for a NY hotel, would definitely stay again.

Good location and good breakfast. But hotel lobby is little bit noisy.

Good locat