Neelam's The Grand Hotel Goa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Rooms are old, though they are clean

Overcrowded and noisy hotel. It's not peaceful place. Breakfast is just ok. Hotel plays music till 11 and even if you want to sleep in your room music won't be stopped. MLM group events happen everyday and staff is unable to handle them. These Groups stay in hotel for one day and next morning they start there team building exercises@5:30 am. You can hear it all while you are in your room. Bad hotel to stay for peaceful or relaxation holidays.

Nearby amenities

Worst experience ever I personally recommend not to stay in this hotel instead sleep in the car if you have only option left , there’s nothing to be happy about smelly like rotten potatoes unhygienic everything including rooms pathetic!!

Loved every minute of the stay. It was just one night, but the service was wonderful, the room was clean and spacious and the food was excellent. One small point, i asked for a room with a bathtub, but didn't get one.

I arrived at around 2am, there was no one at the reception for my checking as the hotel manger on duty was asleep on the sofas, his colleagues tried to wake him and he told them to go away even though he seen me stood at the desk, then eventually he got up to check me in after some time. The pool was really dirt it looked like it was full of oil you could not see the bottom of the pool, room service food was always cold and of poor quality which often left me with an upset stomach. The lamp in my room was not working, the air conditioner was also not working for the first 4 days. There was no swim up bar in the pool as advertised, breakfast buffet room was too smokey to sit in. I would not stay here again and I would not recommend it. I added my friend onto the booking and discussed this several times with Expedia who confirmed my friend had been accepted to the room booking by the hotel, however when myself and friend Reyes to enter the hotel she was told she was not allowed in, I explained to the manager that this hotel had confirmed that she was able to stay and had proof, despite showing several emails from the hotel and Expedia the manager refused to let her enter, this problem went on for around an hour and again I had to call Expedia and tomallow them both to discuss the problem I was having. Eventually the manager aloud my guest to stay, he was rude and really hard to reason with. Wifi reuquires a pass word at least every 7 hours so you have to go back and forth.

I had a very bad experience. The food was bad . They chef was stupid i asked him fried fish he gave me fish with lots of red mirchi powder in it. I don't know what he was thinking. The staff were stupid. The room was wrongly alotted to me i had to run here and there to get it rectified. Wrong property. Wrong price. Wrong place. Wrong food.

Great hotel and location was very centralized ,breakfast was excellent....!!!

There is no wifi in room and lobby has not enough speed . Swimming pool is useless . Bad furniture and old tv in room .

this was my second stay in this hotel. but this time we feel that some facieltys was not thier