Virgin Hotels Dallas

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I slept so well even on the first night!

Rude, disrespectful, security guard was like throwing us out like homeless they treat like bad bar tender was rude no hospitality bad service amenities we gave to pay extra

We booked a one night staycation, just to get some time together as new parents & were very excited to have an entire suite at the iconic Virgin Hotel! The staff was great & very attentive! The room was beautiful as well & had such amazing character! Unfortunately after getting settled in, we noticed some very unfortunate messes/ stains throughout the room… makeup on the closet curtains, stains in the tub & on the floor drain. We also experienced our A/C not working in the room, which seemed to be broken throughout the hotel entirely (as a native texan, those things happen this time of year, so it wasn’t really inconvenient just more frustrating tbh). I think all in all the Hotel is beautiful & staff were great (they did send us up champagne for the tub being stained which we REALLY appreciated) but the idea of checking in a room that’s $600+ (which was $100 more than i was told i would charged when booking) & it being dirty was a big bummer.

Dirty room, bed was not made, dirty towels. Front staff could not provide a functional key for my room. Never provided any key for my stay. Do not recommend.

Great rooftop bar by the pool. Pool color makes it seem like pool is dirty though.

This was my second time staying at this property and I would highly recommend it! This hotel has a very well thought-out bathroom for women especially. There are multiple mirrors including a lighted vanity area to make getting ready with my husband a breeze....no more fighting over the sink area. I also slept like a dream, the bed is very comfortable and the blackout shades will have you sleeping until noon if you aren't careful! My only "complaint" would be that the lobby and elevator areas were quite warm on our recent stay. Given that the temperatures were 100+ outside this is understandable but it definitely made any time spent at the bar or coffee area a little unpleasant. Fortunately the A/C in the room was nice and cool. Hotel is a little off the beaten path but is a quick uber to Uptown and Victory Park areas.

Beautiful property. Deluxe suite was amazing but should have had an actual refrigerator and a microwave in the suite. 💙🌹

We arrived independence dau

Check in is at 3pm but the pool closed at 8:00pm which is early for guest that’s staying at the hotel, that was very disappointing for my family. We booked 8 rooms.

This hotel was very hip, I loved the room.