Novotel Wroclaw Centrum

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Beautiful hotel and very helpful, friendly staff

I did not have breakfast there

Great hotel, excellent service and fully stacked breakfast buffet with omelette station and juice bar. Located a short walk from city center, clean and quiet rooms. Recommended!

Nice location and beautiful breakfast.

Very nice location and great breakfast.

I already have the same post below on another platform. Asked for genuine photos of the room I will spend next three days in Wroclaw. They're unable to respond in 10 hours and ping pong continues... ++ After entering the room, the stink smashed onto my face. This shows how right I was when asking about photos. ++ Highly disrespectful staff (counted 3 of them so far) ++ As per my humble opinion, 90% of the personnel are far from able to contact in business English. ++ Never ever again; but wait. Maybe someday with my US passport, how about that? :) ++ Pretentiousness rate amongst the personnel: same as the inability of business English rate shared above. ++ Contradictory info amongst individuals: while one receptionist was saying "you need to wait a bit during checkout for the room to be checked first", I was freely let out during the actual checkout by Ms. Paulina. ++ A disrespectful young boy at the reception tried charging me parking fee of full 3 days and I had to call the cops. What a scam!

Breakfast was excellent. Room was large and clean. Beds comfortable. Everything was spotless clean both in the room and the common aarea. Staff was all extremely helpful and polite. Undoubtedly a great hotel and one I would recommend for sure.

Clean room, good size, comfortable bed

Noise from the street Way too soft mattress and pillows

Nice modern hotel within walking distance to train station and shopping mall. Room was clean and large. Breakfast buffet was wonderful.