Kaiser Max Design Appartements

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We loved the location of the property, the view from the room was amazing. It was clean and was accurate with the listing description. Check in was easy and response time from property staff was quick and helpful.

We enjoyed our stay in Innsbruck. This hotel is very centrally located. It was clean. We didn’t really use the kitchen so I cannot speak to how well it was stocked. Check-in was very easy— we did the check in online as prompted in an email which made the process very easy. We only had to pay taxes at check in. We stayed during the massive heatwave and the room was almost unbearably hot. They did provide a portable AC and fan which tried to provide some relief but it is hard to do so when the temperature is over 90. It would eventually cool off a little after midnight. Having read the listing and reviews we were prepared for no AC, but I think having the ability to open and close windows would have helped greatly. They were locked shut. I asked about this and was told no. During normal temperatures though this would not be an issue. Otherwise, it does appear that many concerns expressed in previous reviews have been ameliorated. Overall this met our needs and our only complaint would not have been an issue if temperatures were normal.

Best location. Kids loved the bunk beds.

Fantastic location in old town, with big spacious apartments

Beautiful spacious modern apartment with a lovely balcony that affords great views of the mountains. Situated right in the middle of the old town near sights and restaurants.

Spotless and beautiful!

Clean & spaces room. Wonderful location, easy access to all sightseeing places.

Staff were great, room was spotless and perfect view. This is my 4th year staying with Kaiser Max! Hoping to come back next year!

Location great. Apartment worked well for family of 5. Kids lived bunked beds

Overall we had a great stay at Kaiser Max apartments. The restaurant downstairs had great food without even needing to go outside. The owner was very kind when we spoke with him and gave us extra perks for our room. When booked on Expedia, they wouldn't give us the room code until we payed an additional room cleaning fee that was not transparent on the listing. While staying there, there was very loud construction outside the window, though this is out of the control of the property managers. With no AC, the bunks get quite hot at night.