Hyatt Regency Houston West

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff was fantastic! Front Desk, House Keeping, Dining, even the convenience store staff. Superb!!

It was a great hotel and I had a wonderful stay for 2 nights

Absolutely avoid this hotel at all costs. I requested a room near the elevator and was told that was available, and then they gave me a room that was far from the elevator. They were having a wedding Saturday night and the guests were really unruly and poorly behaved and we're still making noise very early Sunday morning and waking me up. One of the electrical outlets I tried to plug my phone into was practically hanging out of the wall. That's a fire hazard right there not to mention a shock hazard. The bathroom was really outdated and they still give you the little baby bottles of shampoo when even far less expensive hotels put the bottles in the shower for you to use zero star Hotel

No place to buy water when the market closes.

My room smelled of smoke and staff were helpful to move me to a new room. Had breakfast and lunch at hotel and it was fine, friendly staff.

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Good stay! Compared to other Hyatt Regency's I've stayed at, the rooms are little dated but well maintained. Would stay here again. Loved that you can feed the coy fish in the indoor "lake" with food the front desk provides for free.

Excellent staff, wonderful food, loved the indoor koi pond and feeding the fish! Everything was wonderful and we will be back!

As expected, would stay again.

Room was clean.